The dining room was poor. No one smiled!! Non-attentive, had to waive down staff for more of anything. Noises heard through walls. Heating that you couldn’t change made it difficult to sleep. Non intuitive thermostat. Bar staff were exceptional. All in all, a 3 in my book.

Comfortable

Amazing roof top restaurant, bar and pool views. Staff upgraded us which was really nice. Restaurant staff was very friendly as well.

One of the best hotels I have stayed in my worldly travels!

Nice property. Great location

Located in a beautiful area! I loved their spa. It was perfect for a relaxing evening.

Wonderful hotel! Pool is beautiful, we had a corner suite with a balcony that was incredible. Staff was very nice and friendly.

We had a lovely time at La Palma, we really enjoyed the Sky Bar

Top

Great location, right on the lake with its own private pool, pier and lake access. Modern design which is a contrast to the surrounding Italian style properties. Breakfast was great; huge selection, great quality and ability to eat in the garden with lake views. With the exception of the reception staff, pool guy (forgot his name) and the managers in the restaurant the rest of the staff lacked 4 star service. Service on the roof top bar was slow and the staff that were around didn’t smile or engage well. Maybe it was just hot… Our room was small and even smaller when we had an extra bed put in it. I know this was our choice, but to be then charged 40 Euro per night for the privilege was not a pleasant surprise at the end. This wasn’t hugely clear through Expedia when i booked. Overall a great stay, but a few refinements would have made it a better value stay and better 4 star experience.

We loved our stay here! Everything was well kept and clean. The views from the rooftop bar were amazing. Likewise, the drinks and service! The staff went above and beyond to provide recommendations and helped my fiancé with arranging flowers/wine for his proposal. We couldn't of picked a better place to stay!

We had a 5 night stay at this wonderful hotel and everything was absolutely perfect. The location is amazing overlooking the Lake with a short walk into the town. There was a plentiful choice for breakfast and parking is also available. A very enjoyable holiday!

Hotel La Palma was the most perfect hotel for our honeymoon. It’s so close to the shops and restaurants, and the ferry that takes you to the islands. The sky bar pool was incredible and breakfast was delicious. We will definitely be back!

Very nice Hotel

Beautiful hotel right on the lake. It is clean and well located. The breakfast and rooftop bar are fantastic. The rooms are clean and updated.

Amazing infinity pool and bar. Excellent food with gracious service.

Great location, nice room overlooking Lago Maggiore, stunning rooftop bar, excellent service, nice breakfast buffet. Definitely a place to return to.

Nice hotel with excellent staff

This hotel is superb. From the moment you arrive to the point of leaving, they are on top of it. Great modern rooms and bathrooms, lovely dining room/facilities and a superb rooftop bar with amazing views.

We stayed in the old part behind the main building room small but lovely bathroom and adequate. Sky bar was lovely but overpriced drinks put us off. Lovely pool area and great location