8.0
Very Good
From 56 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.0

Service and Facilites

8.0

Traveller Reviews Spring Hotel Bitácora

Number of reviews per page
20
40
Top reviews
Parham Pourbozorgi
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

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Neil
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The Hotel is spotlessly clean with every area inside and out cleaned by armies of cleaners/sweepers and gardeners every day. The hotel was recently refurbished in 2021 and so is very modern and fresh. The location is very central in Americas and so within a 10 minute walk you can reach all shops, restaurants, bars and the beaches. The hotel is geared for families with children with slides and a mini water park in the pool area and plenty of activities for them throughout the day. UP! is excellent! Adult only. Rooftop bar, pool and Jacuzzis with amazing views! Its also free food which is top class, free beer and cocktails unlimited all day!!!
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Martin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Lovely Hotel, except my partner did get food poisoning which did slight dampen the holiday! Pool was lovely, lots of Sunbeds.
Giuseppe
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Great hotel with good friendly staff who are attentive at all times.
Susan Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Staff very helpful. plenty of food choice. spotless anx very relaxed hotel
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Hotel Spring Bitacora. Beautiful hotel. Friendly staff. Cleanliness is A*. Travelled: 14th April 2023 We were a group of 6, family, friends and couples ages ranging 17 to 55. We loved the far end adult section with Spa around the pool. If anyone younger than 12 sneaked in the lifeguards within seconds asked them to leave. Bliss. Haha. Entertainment was really good and catered for all. We absolutely loved, 'Rock' night when the bikes came in and we all took advantage of the opportunity to jump on the bikes for a photo. Big up to the bikers for allowing this. What a surprise it was. Everywhere you look there is someone cleaning something. It is reassuring and comforting. They do a splendid job. Food choice was amazing. There really is something for everyone. We appreciated the open cooking stations that had the option of having your food cooked to your liking. English sausages went down a treat at breakfast also. Wine served in the restaurant was of a good quality and even the house wine was palatable. One of our party had an upset stomach for 24 hours. The drinks choice at this hotel is amazing we were All Inclusive and everything even premium drinks and cocktails were included. We would go back to this hotel. It is lovely.
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J
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

We are 50's couple. We stayed for 8 nights in this lovely hotel. The beds were comfy, room was big and had a fridge and safe at no extra cost. We had a poolroom view on the 4th floor and the views are great. The breakfast was amazing with large choice of everything. We only ate dinner twice but that was ok with plenty of choices. All the staff we met were nice and helpful. We be back no doubt.
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Angela
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

I would recommend this hotel to families in school holidays. It is the complete package. I missed English half term but it was half term in Wales Scotland and Ireland when I arrived. Big mistake! My second week was alot calmer. The adults only pool area is delightful with plenty of loungers, umbrellas and a spa pool. There is a huge variety of food available. The location is perfect for getting about. There was entertainment every night. The only negative was my bed wasn't very comfortable.
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Verified traveler
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

I was on an all-inclusive package. The room had a great view and fantastic extended sun lounge area with an outdoor shower. These rooms are only at the end of the building on each floor. The food was pretty basic and they way they work on all-inclusive you need, 1. Arm band, 2. Your room card 3. Registration card.....A bit over the top if you’re just sitting at the pool. Staff friendly. Hotel clean.
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david
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

this hotel is in a great location. Just a seven minute walk to Las Vistas beach. Also the Safari shopping area and the Oasis shopping area are within easy walking distance. Majority of staff very friendly and polite only a couple of exceptions.
Jane
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

The hotel and location were fabulous. The food in the restaurant was the best we’ve had from an all inclusive. Staff were great too. All in all we had a brilliant time. Lovely pool as well. Animation team so happy go lucky and friendly. Will be back
Bramble
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Second visit to the hotel will definitely return. Good location near the shops/beach and water park. Excellent food lots of fresh fish grilled in front of you. The most enthusiastic entertainment team you will ever meet. Lots of fun. Great for families. Brilliant!
Nigel
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

My 7 year old said it was the best holiday ever. Great for kids!!! Good entertainment and food. The staff were friendly and couldn’t do more to help.
georgie
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

We have stayed in a few hotels in Las Americas and this has been the best one by far. Would recommend this hotel to anyone. Staff were really friendly and nothing was any bother.
Verified traveler
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Cannot fault this hotel ..would definitely recommend ,
Verified traveler
2.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

The worst hotel iv ever been... It's to noisy..all staff are rude. The rude is tasteless horrible Don't go there u will be disappointed
Verified traveler
10.0
/10
Reviewed 529 week(s) ago

Expedia Group verified review

Fabulous hotel, wonderful food and excellent staff , many of whom have been there for years.
diane
8.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

This was our third stay at this hotel and as with previous stays we felt ease as soon as we checked in. There were a couple of things we were not happy about, one being that after breakfast when we wanted to sunbathe by the pool almost every lounger was reserved with towels. That is not so bad if they were going to be used in the morning, but when lots of them weren't being used until later in the afternoon it seemed wrong that we could only get a lounger on the slope some way from the pool while the ones near the pool were not being used. The other thing we found annoying was that in the entertainment room after dinner it was difficult to get our drinks as the waiters were always so busy.
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Verified traveler
6.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

Enjoyed our stay in the hotel - rooms were clean and modern. Pool area was a bit cramped with the sunbeds. Hotel in ideal location
kenzie
8.0
/10
Reviewed 539 week(s) ago

Expedia Group verified review

We stayed when it was relatively quiet -so there were plenty of sun beds and space by the gorgeous two pools! We had a really huge room that was really nice -with great bathroom, wardrobe etc. All the staff were really nice and friendly but we did have some issues as we had never been on holiday half board and weren't sure how the dining room worked etc. this wasn't explained and there wasn't great explanation about these things (some of the information was in the books given at check in, some wasn't). The food was good at breakfast, and ok at dinner. Not great choices for veggies. The waiting staff at dinner were lovely though. The hotel is in a great area, close to the beach and to shopping and restaurants. There weren't many people our age in groups of friends (it was mainly couples and families) but we still had a really lovely stay! Would definitely recommend this hotel.
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