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The worst hotel experience I ever had in my life

Staff was nice the thing I liked: walking distance to the hospital but I would not recommend it to friends.

This is more than a hotel, it's also some kind of refuge with sometimes rough looking folks. While some people may be scared to stay in such a place, we were in and out of the place at times of the day and night and it was safe when we were there. This hotel just felt how I felt Toronto was. Looks rough but is nice. The hotel staff is beyond nice, the hotel is near enough to the city centre for that to be its second best asset. The rooms could do with some TLC, sometimes you can smell some fait scent of cigarette coming from the vent and the A/C is very loud but it's a fairly neutral sound. One of the things that make the hotel very attractive is its price. And I think the location/prica ratio was pretty much the best when we booked for what we needed to do in Toronto.

Excellent location! Great price, no frills place to stay in downtown Toronto. Very clean and comfortable.

Homeless encamped in front of building

If you’re looking for a cheap stay for a night, this one fits the bill. However, the area is quite sketchy. I lived in Toronto for a few years when I was younger, and still found the homeless/drug addict population to be off putting. Packs of them hang out in front of the building, in the alley and the adjacent park. While I didn’t feel “unsafe” (due to exposure when I lived on Queen Street East), it could definitely be intimidating for someone visiting the city for the first time. It’s a very run down building that shows its age and its typical clientele. I can say the CN Tower view from the room was a “plus”, otherwise this place isn’t ideal for anything more than a cheap night in the city.

Convient location, cost is resonable.. noisy at night and property needs some Tlc

We didn’t even go in, the blinds were broken, the place doesn’t look like the picture, a bunch of shady characters hanging around outside, it did not look safe, and we are not fussy people.

Reception was so helpful, making sure everything was acceptable, arranging parking

This hotel is a homeless shelter with only 1 floor being for actual hotel guests. The area around the building is a hustlin bustling with those b Led but paradise. Would not recommend.

ik had er meer van verwacht, louche hotel.

Nice place in a rough part of town. Staff were very friendly.

Other tenants quite loud at 4am

The location was ideal for a concert at the legendary Horseshoe Tavern. We wanted walkable, and it was justcthat! Hosts were great.

Stayed there before. Conveniently located near Toronto Western Hospital. They have made significant efforts to keep the hotel in decent shape. A big homeless encampment in the park next to it. Would stay there again due to location.

An old building that has been renovated and is quite fine. Great location to get to activities and services in that area of Toronto.

They never released the security deposit back to me even though they promised they would. If you stay here, be prepared for crappy service and to be robbed.

Very convenient transportation and shopping. Reasonable rate.

Perfect location for our stay