City Express by Marriott Cancun

Explore City Express by Marriott Cancun
7.6
Pleasant
From 1,001 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

9.0

Service and Facilites

7.8

Traveller Reviews City Express by Marriott Cancun

Number of reviews per page
20
40
Top reviews
Miguel Alberto
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Mi cuarto estaba a un lado de una pequeña terraza, misma que quedó llena de latas de cervezas. Al otro dia, quienes limpiaban hacían un ruido como si removieron tambos de petróleo en una refinería. No dejaron descansar.
Xiaoyuan
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good place.
Eduardo
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good
Dorothy
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel is in transition. Upgraded room was minimalistic.
vanessa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very friendly staff clean rooms
Chelsea
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

If you are just looking for a bed and shower with no bells and whistles, this place is a great value.
Blaz
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room was wet and smaller than picture, smells was mold and bed sheets was damp, bathroom was uncomfortable and small , hallway was slippery. Food was not tasty
Svitlana
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean room and relaxing bed
Aron
icon-with Children
with Children
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel was under construction, there’s nothing wrong with that. The issue was that there was trash, nails,metal parts and dust all over the lobby that we had to cross over when ever going out and in of hotel. Also I saw 2 cockroaches, one in the floor and one in the bed.
Claudia
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent service
Jessica
icon-Business Family
Business Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
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jian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Mold on bath towel and wall
James
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Locked us out of our room before our second night. Told me I needed to pay for that night because I had not paid for it. Had to show them my receipt and wait for them too long. Run down older hotel. Certainly should not be a Marriot
Sean
icon-with Children
with Children
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I reserved on Orbitz total cost 84 dollars or so they wanted to charge me 150 and finally settled on 120
Eliseo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Hard to get to hotel by car
Shaima
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Rooms did not have refrigerators. No cribs for infants.
Masood
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

No phone to contact front desk Smelling bathroom
Sear
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The property did not have cribs for infants. Also the rooms did not have mini coolers/ refrigerators.
Alexander
icon-Leisure
Leisure
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The staff was very cordial and helpful
Jacobo
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Front desk by the breakfast room was hot no clean
Number of reviews per page
20
40