Very disappointed, the hotel was extremely noisy late into the early hours of the morning throughout or stay, due to a Salsa event being hosted by the hotel, which we were not made aware of at the time of booking. The event also took over the MS Tropicana Beach Club during the entire time of our stay, which made it impossible for us to enjoy this facility, due the the sheer numbers of people attending the event and the noise being created. This 4 day break was meant to be a relaxing time for my wife, who has recently lost her father, quite to the contrary we hardly slept due the the noise and were not able to make use the hotel facilities. During the day we sort to move well away from the hotel and spend time on the beach some distance from the Hotel MS Amaragua, so as to get some peaceful relaxation. Could I suggest that when accepting a booking, that you make people aware of this type of event would be taking place during their stay and that they may be inconvenienced or impacted by it in some way. I look forward to your response.

Was our first time at this hotel. Thought breakfast wonderful. Comfortable beds at pool. Spa and freshwater pool amazing. Great taxi service from hotel.

The hotel is beautiful with a real spa sense from the minute you walk in. The facilities and location are excellent and the cleanliness is amazing. The beach and surrounding area is also very clean and there is loads to do. Great location for anyone with mobility issues as everything is flat. My only fault is with the staff around the pool, who leave little notes on sun loungers if you leave them for any length of time. We were sitting at a table 6ft behind our loungers having a cup of coffee at the pool bar, and came back to a note on the bed saying not to reserve beds. This was very cheeky as we hadn’t left the pool area at all. This would actually put me off staying in the hotel as this is no way to treat guests who are not abusing the facilities. The pool lifeguard seemed to take great pleasure in walking around issuing these little cards.

The hotel is very nice! great pool, breakfast is very good. the only problem is the room and very not comfortable bed and pillows. i hope they improve it.

Overall, good value

Lovely rooms, Perfect location, helpful and friendly staff

El desayuno es excelente y el personal muy amable.

Room was big and great location overlooking the sea , staff helpful Clean , gym needs upgrade

Location

This is a very good clean Hotel in a fantastic location. The only downside there are no tea and coffee making facilities in the room which I think is unusual for a four star hotel.

We loved all the amenities such as the pool, sauna, breakfast buffet, restaurants, and lounge. It was nice to be so close to the beach and there was lots to see and do close by. The only negatives were that it was very loud from our room as we were right by the stairs and elevator. Also, the hot tub was not very hot. Aside from that everything was great!

Only stayed here one night before moving to another local hotel for main holiday.Quite a dark building throughout and furniture to match. Balcony completely overlooked by room next door, no privacy at all. Average breakfast.

Check in brilliant Pool area fantastic Breakfast chaotic Safe and towels deposit antiquated and over administrative Overall though a great place to stay

the property is over 50 years old ... although the rooms are clean they could use some updating. What I miss most is there is no coffee in the rooms.

3rd time of staying. Alwas avery warm welcome. Hotel rooms big and very clean as is all the hotel. Have recommend to many friends who have now also stayed several times

Good hôtel, and good restaurants, but a fresh up would be a good think

The location is idea on the beach front and a short walk to the marina with ideal little boutique shops. Staff so friendly and food for every ones tastes.

Rooms need upgrading. Requested a walk in shower due to mobility issues & on check in Man laughed at me. Very rude. My husband’s Birthday and our anniversary the only hotel we have stayed in that did not acknowledge it. Very convenient to promenade. Bar staff at pool ignored me for 10 minutes and I just walked away 3 other people in Queue.

The hotel is getting a bit dated the breakfast was not hot and the coffee machine are useless . There is a lot of choice if you like cake cheese and large lumps of fruit . Didn’t like the balcony in the room felt dangerous and a long way down .

Breakfast was stunning and great comfy sun beds