8.4
Very Good
From 776 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Traveller Reviews Best Western West Lebanon-Hanover Hotel

Number of reviews per page
20
40
Top reviews
Laura
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would like a refund for this booking. The bathroom had black mold in the shower and I therefore chose not to use it at all during my stay.
Dana
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were a decent size but not the cleanest. The room is also not sound proof and you can hear all other doors being closed within the hallway. Breakfast was great and the location is pretty good to town. Overall would stay here again for a quick weekend trip.
Dominique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean and friendly staff
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel, would be my first choice in the area.
Sherry
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, nice, quiet hotel centrally located. We enjoyed our stay here.
ARMITA
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent
Dong Jin
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Too tight space.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great room, nice staff and breakfast
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy access from 89. Check in was simple & friendly. Room was clean. Great value for half the price of the hotels next to DHMC.
Paul
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very nice and the beds were comfortable.
Michelle
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room , beautiful breakfast. Pd a lot only down fall fire alarm went off at 2 am had to evacuate
Emmanuel
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Had a great stay here
Kellie
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I only stayed overnight and lwft very early the next morning as I had a test scheduled at the hospital. That being said I basically checked into my room srayed there and left. I didnt get to take advantage of the continental breakfast or anything like that so i have no idea how it was.
Maryann
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not very clean - poor breakfast (not good- no variety) tub/shower unsafe (needs a rubber mat)
James
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed here overnight for an event and it was easy to find, parking was good and dining options were plentiful within 15 minutes. 24/7 coffee/tea/cocoa was nice and the breakfast was good.
Edwin
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The shower doesn't drain.
Jennifer
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loud people. Doors slamming
Susan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great! However when booking this, wasn’t able to a discount for hospital stay, AAA, or AARP , since it was through Expedia so was disappointed
Malachy
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

stay was very good..comfotable quiet room and excellent breakfast .lovely pool area.
Michael
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Yes, we were unfortunately not very happy with the room. There are blood stains all over the pillowcase and they were blood stains all over the top cover. We went to the receptionist and asked if they could please be changed. She of course, did accommodate the pillowcase but not the bedspread.
Number of reviews per page
20
40