We were incredibly disappointed with our recent stay at this hotel. From the moment we arrived, it was clear that the cleanliness and maintenance standards were severely lacking. Our room was dirty, with visible grime and a moldy shower curtain that made using the bathroom feel unsanitary.
To make matters worse, the staff was rude and dismissive when we raised our concerns. Rather than addressing the issues, they acted as though we were an inconvenience for bringing them up.
One of the most concerning parts of our stay was the condition of the pool. While it was technically “open,” there were exposed wires and a broken light hanging into the water — a serious safety hazard that should have shut the pool down immediately.
The hotel also falsely advertised amenities. A splash pad and pool area were highlighted as being part of the property, but once we arrived, we were told these were only accessible to condo guests — not hotel guests. This felt incredibly misleading and contributed to the overall sense that this hotel does not prioritize guest experience or safety.
Save yourself the stress, and stay somewhere else.