Overall Ratings & Reviews Pousada Convento de Evora - Historic Hotel

The location was unique, as was the architecture. The breakfast was lovely and staff professional. All this gets lost when your room has mold above the window, the carpet needs to be ripped out as it was extremely disgustin -- full of dirt marks and stains from years of wear and tear. The claw foot, a beautiful feature, doesn't hold the water to enable a bath. The heat pump didn't work properly either. I was excited to stay at this location and couldn't get out of there fast enough. And, yes, all the room have carpet. I should have checked in advance.

Convenient. Property has character.

We had an issue leaving our luggage at the reception of this hotel. We left our luggage at the reception under the care of the hotel staff to go for lunch. When we were back, we brought those to our room with no incident and we seen in the room that it was broken. The endle was broken and not fonctionnal at all. For sure we went back to the reception and let them know the situation. They were supposed to revew the video of the security but for sure they din’t see anything wrong. So no help at all. I am very desappointed. The second thing the food was cold and the pork loin over cooked. The condition of the room is very average for the price (dirty carpet). Not going there anymore. Bad experience for the price!

Amazing building, beautifully restored and furnished. Really great breakfast. Service not always good. Reception staff very helpful& friendly. But sometimes difficult to find a bar person and some waiting staff not good.

This is a beautiful hotel encompassing an old convent that has been very tastefully renovated. Completely within the walled city to make visiting Evora quite easy. The rooms are actually the monks cells that have been renovated to provide very tasteful rooms. A very nice buffet breakfast is included to start your morning off right.

The hotel is very well located in the heart of Evora. Service is great, food is good but the parking a little bit tricky.

The hotel is well located. Nice view but it was raining hard. The big problem was we paid full price and the pool and steam rooms where closed.

Amazing hotel in an amazing location. I hope to visit again. You should stay here.

The bedroom carpet could be the dirtiest/most stained carpet I have ever seen. Our room was over the breakfast area so it was VERY loud and smelled like cooked onions the entire time we stayed there even though we had the windows closed. The property was in a fabulous location though and very unique. Front desk staff was great. Just very dirty and loud.

As we are driving, the Pousada was challenging to find. Once found, the front desk staff were amazing. Sorry to say, but the dinner meal was very overcooked & I couldn’t eat it.

It’s a lovely hotel but certainly not luxurious. Had to pay for parking which we hadn’t taken on board in the description. Breakfast very good but not as good as the pousada in Beja. Location was definitely 5 star. Our bed very comfortable but walls and carpet need refurbished. Our fridge didn’t work. Unfortunately only discovered at the end of the day when we wanted a COLD drink. The final disappointment was discovering our rental car was damaged after valet parking by hotel staff. And this after paying for the privilege of parking there. Most of the service we received was very good. Just a shame about the mishaps.

We loved our stay here. The staff was wonderful and the breakfast options were by far the best of of our three weeks in Europe.

Liked most things about the property. A bit more attention to detail would be good. The safe in the room was not operational and was not fixed although we mentioned it. The toilet paper holder is broken. A easy fix but the paper is just left on top of the water tank. Small things a manager would need to know and should get corrected in order to keep the status of the pousada name.

The Hotel went beyond our expectations to make sure we enjoyed our time in Évora. Unbeknownst to us the location of our hotel was 20 steps from the Roman temple and the palace and a block from the cathedral. Very well situated

The hotel is in a perfect location in Evora.

Loved the architecture and decor at Pousada Convento de Evora. The dining experience at the hotel was outstanding as were the buffet breakfasts. The AC however, in our room. Was leaking without our noticing above the wardrobe and our clothes got wet, we notified the hotel. The hotel apologized but did not offer anything to make up for the trouble it took to dry our clothes with a hair dryer.

Great hotel and fantastic staff in a beautiful historic setting

Wonderful service unilaterally

It was an old convent -nicely remodeled however the rug in our room was so dirty

Great location, fascinating history, excellent food. But the bed was hard as a rock, and we were exhausted from lack of sleep.