Everything was perfect iam thankful with the staff...thank you very much It was my first time in Panama 🇵🇦 and the experience was great.

I had a solo trip to Panama and stayed at the Riande Urban Hotel. I recently went to Panama in September 2025 and stayed at another hotel but decided to stay somewhere else (even though I had a good time at my past hotel). When I first arrived at the Riande, I did not receive a warm greeting initially. The concierge was not warm nor did she smile to me as I waited to be checked in. As I waited to be checked in, there were 2 front desk agents and one was assisting someone else checking in. The other gentlemen walked away from desk and in passing me did not smile or greet me. I was turned off from that. I also did not have a pleasant encounter at the restaurant with one of the staff. Even though the breakfast was included, I opted to eat elsewhere for the duration of my visit. The hotel is nearby other local shops and restaurants and not far from the main tourist areas. The accommodations at the hotel was ok, but I don't see me staying there for my next trip to Panama. 6.5 out of 10

My favorite hotel and location in Panama City. Rooms are clean staff helpful.

Company won’t work with you if you have an uncontrollable situations. Possibly would NEVER book BOTH using Expedia and definitely not with this hotel EVER AGAIN!

The boy in the reception area / help desk talks in such an attitude that he thinks he is the owner of the Hotel. He kept me waiting for about 4 hours for my check-in whereas the rooms were free. On asking to give me a quick check-in he asked me to sit as he had to complete his pending work. Really a very bad hotel service.

Rooms a little outdated but clean. Very friendly staff and good breakfast

The hotel needs small wash clothes and small refrigerators in the rooms for people with medicines.

Rooms were clean however, the lighting in the room was poor (too dull). The pool was being serviced and we did not get to enjoy.

Nice hotel with a great pool, gym and hot tub. The breakfast could have been better. It's in a convenient area for shops and restaurants. Would stay here again.

Todo estuvo bien, excepto x un grupo de Jamiaquinos q están hospedados x un periodo largo, pero son muy escandalosos y hay un fuerte olor a marihuana que se extiende a varios pisos del hotel.

Great time and great location

Definitely had a great time staff was very nice ! Very close to everything with a uber ride. I'd definitely come back! Also very clean

The pool was out of order. Only one towel each for bathroom.

Everything was great . From the location, cleanliness, customer service.

Love the art and staff was great will come back.

Great experience, love the unique urban style of the property.

Excellent stay. Thank you.

One night but will be back for more. Check in staff was great. Comfortable room. Bed was great. Nice walkable neighborhood. Breakfast was very good.

wakeup call was NOT available

Bad service no customer service at all.