Well, first, the room: every hotel I have visited has AC and heating. Unfortunately, this brand doesn't have those services. We have to leave the balcony door open all day to keep the air cool. Also, my neighbor on the side of our room smokes a lot. We have to choose: leave the door open and smell the cigarette smoke all day, or close the door and suffer the room heat. I have requested assistance from the hotel, but they don't have any way to help. Regarding the second point, the room service isn't good; the food is always the same. The breakfast menu is two plates only and never changes. Dinner is the same, only one menu plate, disgusting, all amenities need an update On the other hand, the staff are very professional.

The Don Pablo is a fantastic resort hotel! The hotel is quite large, the amenities are plenty, the place is spotless. The food is also very very good with a selection for everyone. No wonder we keep going back ◡̈

Good

The staff is very nice, the cleaning is one the best I have ever seen. The food was ok. It Is a very big hotel with many activities. I liked the decoration very much. And also I love the fact that all the swimming pools have the anti-vortex drain covers, which means they are very safe. I didnt have a lot of amenities as I booked a cheaper room.

Excellent hotel in great location. Staff are great. Room's were fantastic, very clean and great maid service. Breakfast was fantastic with a huge choice.

Yes

Breakfast excellent. Slow but friendly reception staff.

The hotel was very accommodating of our change of plans due to my wife’s health and went above and beyond to ensure we didn’t miss our booking. My only feedback would be that all rooms should have some basic amenities such as a kettle with tea and coffee or small complimentary bottles of water. Our room didn’t have anything and was a bit basic for a resort of this calibre.

Food is very poor, bland tasteless, no much options for vegetarians. Usually busy at the reception however, the staff is very friendly. The room was reasonable.

Water leak from ceiling. Woke up with wet floor every day. reported and still wasn’t fixed by the end of my stay. No fridge in room, took 2 day for this to be sorted. Toilet wasn’t working again took 2 days to fix

Place was wonderful!

Clean refreshed room, exceptional friendly staff, amazing breakfast.

Great and Great

The room and hotel was spotless

I think the food could be hotter

Lovely hotel, very clean, great breakfast.

Pool was good, area is nice, staff are great but room lacked some amenties (kettle, lock on bathroom door and had to request for thing's such as iron and tissues) and air conditioning wouldn't work, would end up giving hot air. Breakfast selection was great and lots to do within facility, 3pm check in is rather late.

Lovely hotel.

Staff, Food was very bad

Everything was top-notch, from the cleaning to the room service. The hotel staff was friendly and helpful, and you can get the best views of the sandy beach from your room.