The hotel/resort was very family friendly. They had a lot of great activities for the kids and the pools were clean and nice. While our room was exactly what we needed as a family of 4, it was slightly run down and outdated. Appliances ver still dirty and things were generally just old. The drawers of thw dressers didn't close and the sliding glass door took an act of God to open and shut. Overall it was fine and met our needs. It was a good location and reasonably priced. I was disappointed to have to pay an unexpected resort fee when we checked in. $200 extra dollars that was not disclosed to us upon booking.

WiFi sketch and unreliable. Lots of maintenance issues with infrastructure. Checking in was very crowded and slow. Here’s hoping that the Hilton transfer will fix many of these problems.

It was clean inside but the pools were dirty

Very nice place for families.

Staff was all amazingly, friendly and helpful. Lots of things were not working, though, the hot tub, the Wi-Fi and parking was an issue due to all the construction material. I think charging the resort fee when most of the things are not working is not great. Hopefully they get construction done and everything back to working. I will stay here again though because they were friendly and clean.

This was our second time here and it was just as great as the last time. Our suite was clean and we had a great view of the river.

No internet. The room was good.

Enjoyed all the pools, the walkable restaurant and poolside bar. Great spacious and clean room. Good free coffee, great spots to take photos. Unfortunately a little further away from the main tourist areas but easy & quick transportation options available in area.

Overall the property was very nice. It was clean (even with the construction). Plenty of areas to walk in the mornings. The staff was very friendly. Would stay here again

We stayed a week and the property was beautiful and had plenty to do around the resort. Two restaurants and plenty of swimming options. Only issue was when we got there to check in we were told there was a fee of 195 which was never covered in the email or on hotel.com. However the toung lady waved it due to us not being made aware prior. The customer service was excellent and i wld recommend the property. I would definitely stay again.

I really enjoy my stay each time i visit. I just dont like that they wont give you a late check out when you have a later flight the day of your checkout.

It was spiders in the room walls are thin and if you have neighbors you can hear them couple of other little critters running around

Decent place

The staff and the area was great

I would give it a four star there were a few issues some were addressed some were just overlooked it is a timeshare run facility so be warned they will be reaching out to you to see if you're willing to buy

The room was extremely run down and DIRTY. There was a dirty hand towel and tissue next to the TV upon entering. Dirty towel on the kitchen counter, table was covered in crumbs. Trash was filled with takeout containers. Carpet was nasty and stained.

I like everything

We have a great time there plus the stuff was very friendly and helpful.

Grounds were beautiful. Two very nice pools, one with a tiki bar. Furniture in room needs a little update but otherwise no issues. One thing though is if you stay on ground floor you might have noisy neighbors if they have kids. Too much heavy walking and running.

What a great place to stay! A lazy river, two pools, clubhouse, bar and grill by the pool, activities all day long for kids or adults. The room/apt was beautiful, the bed was super comfortable and the view from the balcony overlooked the pool. Highly recommend for families and couples!