Overall Ratings & Reviews Hampton Inn and Suites Frederick-Fort Detrick

The only drawback was that the toilet seat didn’t fit the toilet in my room, and there was no recycle bin that I could find for cans in the breakfast area. Otherwise, it was comfortable and clean and quiet.

Everything was good but they don’t have a lot of housekeeper's. I left my room at 9am and came back at 3:30pm and the room was not clean. I keep the trashcan near the door and the towels in bags to make the job easy for them but they took longer cuz they don’t have a lot of staff for cleaning.

Friendly and easy check in.

The pool was closed due to maintenance the whole weekend. When I booked it didn’t say anything maybe they should update the website.

Great hotel, great area close to shops and food choices. Breakfast was great. Good variety of food choices. Staff are friendly. Clean room and hotel.

I have never stayed at a hotel, including Hampton Inn, that did not even have any info in the room about the facility, including checkout time, NO paper, and not even a pen!! When I asked at the desk I was told that it met Hilton's standards. Pretty low standards for a Hampton Inn.

Bathroom sink didn't drain well. Shower door handle not accessable. Overall, clean and safe.

It was snowing during the overnight we stayed there and not one single time did the staff mop or clean the floors of the lobby or the dining area. There was dried-up mud from the main door to the dining area and all the way to the elevators. Breakfast was poor. The only protein served were scrambled and hard boiled eggs. To get coffee, you had to walk to the reception. The room was probably the only redeeming factor of this hotel.

We were not given the accessible room we reserved. I was told I needed to address it in the app, I have tried several time and no one responded. We checked out early as our room was not accessible like we needed and reserved. The heated pool was also not available as advertised.

I thought the beds were comfortable. The pool was nice and the breakfast was a good bit of options. I had issues while staying here though. The shower wouldn’t work. The stopper to turn on the shower head fell out, the plastic piece was broken. So we couldn’t shower. I called the front desk, they said all they had was a king room. It was me and my two kids so we all couldn’t sleep in one bed. I said that wouldn’t work and they told me “well maintenance will be in around 8 or 830am tomorrow”. I said ok, disappointed me and my kids couldn’t shower after being in the pool. So they rinsed in the bath instead, which I don’t prefer taking baths in hotel bathrooms. Morning time came and maintenance didn’t show up so I tried fixing it myself. There was also a fire alarm which was very scary. I didn’t know how to find the staircase but eventually did. The hotel cleaners were very friendly. Everyone else seemed annoyed. Breakfast was good.

There was no water from 10am till after 4pm on 12/26. The hotel should have made there guests aware before so they could have made other plans.

Quiet, clean, comfortable.

Quick check-in and check-out.

This is a great place to stay. And it was Christmas Eve, so I wasn't sure they would have breakfast, but they did! Only problem was that Fox News was on the tv in the breakfast room. Why would you do that -- a station already convicted of lying? Please only use reputable news channels.

Great location just off of route 15. Easy on and off for a stop on a long drive. Also, the coffee and tea in lobby are always on.

God servise

Nice

As always when we stay in Frederick, we enjoy our stay very much. The hotel is pleasant and conveniently located near our family. But the real reason we enjoy it so much is because of your staff. They are Just the best. We had to leave early this year because one of our grandsons was seriously injured in a car crash, and they were all kindness itself. Thanks to all if them for their concern.

We stayed three days and no one clean or changed the sheets they only gave clean towels

It was fine. Basic hotel. Key would not open outside doors after leaving making me walk around the building in the cold. But whatever.