Clean room but noisy at night as I think someone had left the communal door open ( we stayed inthe annexe). Location was excellent and room was lovely.

The apartment was massive and clean. Would definitely recommend

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Hotel was in a very good location for sightseeing Breakfast was good , room size good but early morning deliveries ( 6 a.m.!!!!!)on the street outside were very noisy

Everything was fine, except the room was very warm. The only AC was a floor fan.

Great hotel. No parking on site, go directly to parking Ramen not far

Great staff but the room interiors are getting old and need updating / repair. Also, don’t stay in a “Loft unit” if you’re taller than 1800 / 6’-0” tall 🤕

Bed was super comfy, lovely shower and the air conditioning was fantastic after a long day’s walking around Ghent

We arrived at this hotel to find it was a building site as they had tradesmen in the main hotel fixing a drainage system. We had only booked the hotel within an hour of arrival to learn it was not as advertised. We were walked over to the other part of the hotel across the street by the building works manager where we learned that the actual hotel main building was close and the hotel staff and rooms were operating out of their ancillary accommodation which we would not have selected if they were being honest when we booked. They refuses to offer a refund as we arrived shortly after booking the hotel. The staff were nice but totally inflexible

It was central to everywhere and very quiet . We were over the road from the hotel - it was a wonderful hideaway, we didn’t have breakfast as it was quite expensive, lots of cafes so close.

Parking is a bit of a problem at busy times

good for businesses

Great location - Nice and clean

Difficult to find the hotel.

Very nice hotel with friendly staff. Like everywhere in the whole city, service doesn’t come quick but it was an enjoyable stay in the second building across from the main hotel. Comfy, modern rooms, very good bed. Ideally located. Probably as good as it gets as you are one minute walk from the main canal with all you need for bar/restaurants etc all with a few minutes walk from there. It’s a fabulous city and the hotel is ideally placed to pop in and out of during a day of wandering around

I booked this as an overnight and was happy I chose this location. The breakfast buffet was great, and the room was spotless.

A

Soap could not be reached from bath Make up mirror too high Fridge did not work Iron too big in cupboard Floor dirty and unfinished behind large table No drawers

The staff are friendly and helpful. The room is clean. The hotel is Hear the city which I great.

I absolutely loved this property and will stay here again. I was here 17 nights and because of the length was in a business apartment that was fully loaded. That being said, hosue keeping came by 4 days a week at random time but always when I was in my underwear with my head phones on. Lol, I dodnt mond, but Im sure I scared them enough. A do not disturb sign, specific cleaning times everyday at 11am or just coming on Monday like it said in the welcome pamphlet. I had enough towels and sheets for a week easy. Again, loved the hotel, the room, the check in staff, but that was a little annoying.