Excellent holiday rooms really clean the most beautiful view of sea and pools from our balcony ❤️ the staff from reception dining pool bars housekeepers so lovely and friendly will def go back loved it x restaurant food was excellent so much choice also love the room card payments . You put money on them so you don’t have to carry card or cash you can upgrade for meals on restaurant and drinks at bar for 10% off also ice cream bar great service

I’ve enjoyed my holiday at Gran Bali hotel Benidorm. Cleanliness and comfort. Given a sea view as requested and the view and room were very pleasant Restaurant was clean and staff helpful if needed. Only issue was the long queues to buy a drink in the island bar. Especially in the late afternoon. Only 1 staff making coffees. Cocktails and other drinks taking time before you can be served. I can imagine this will be worse when hotel full. Staff were pleasant though. No signs to say where the spa is . Prices were on display which appeared expensive Entertainment was missing but out of season and we wanted a peaceful holiday. Public bus and taxi to the Old Town cheap. A few miles out or an hour walk. Beautiful and clean beaches and promenade Hot Food as other reviews tends not to be. But there is plenty of choice and plentiful. Especially breakfast was very good.

I loved the hotel, it was beautiful. The staff were very helpful taking my mobility scooter backwards and forwards tonthe parking area. However i was disappointed and surprised that i had to pay €6 a day to park my scooter at the hotel and was not permitted to have in the hotel itself which was difficult to manage as i have very limited mobility and found it very difficult walking around such a large hotel without it.

Lovely hotel on the outside and communal areas but the rooms are very poor and dated. At breakfast everytime i got up to get something my table was cleared including my drinks so had to keep going back to get another one very frustrating

Good location and close to where we needed to be. We stayed in the older part of the hotel, and our room was quite basic but the size was perfect for our family (two adults and one child). Room and hotel were very clean. Checkin was easy and checkout even easier, someone was waiting in the very busy lobby helping direct those who were checking out so we didn’t have to wait in line.

My stay was so good with the cleaner being extremely helpful and the staff having a smile on their face and ready to help.

The design and construction, the views , pool and food was good, maybe cold but fully cooked but doable

We have stayed here before. However, we won't again. It was our minimoon and we emailed but nothing was done, not even a congratulations. The food was never more than warm and not as good as we remember. No information was given at the desk such as you need to scan a QRcode for information and that you could pre-load your card for cheaper drinks.

The building exudes a great sense of space with large public areas and high ceilings. The rooms (we've stayed twice) are similar and have plenty of storage spaces. The beds are comfortable.

Very well run and friendly staff short walk to the beach although down hill. Plenty going on. Would advise to go all inclusive.

Building was definitely not 4star. It is tired and needs updating. The staff were not friendly and welcoming.

Impressive hotel . Very clean nice decor , well maintained . Comfortable with great amenities . Lots of areas to sit comfortably and chill . Nice pool area . The room we had was huge very impressed . All in all a very good stay here and would recommend . The only thing I would say is it is a bit away from main areas of night life and main centres but if you want a quieter area it would suit you . Loved the glass lifts going up to 42nd floor great views .

Lovely presentation and helpful staff. Good entertainment and pool.

Entertainment starts at 10.30, late for kids and gearred towards adults. Food also same day in day out. We went out to eat after a couple of days of the same.

The hotel was amazing and it was in a great location, nice and quite but close to everything. Would go back

Very enjoyable stay, only downside food average

Rooms a bit dated and found fake nail on the floor, ash on the balcony rail and cleaner left cloth in room. Staff always busy and didn’t show much service. Breakfast was average quality but was ok. The hotel is not a four star whatsoever. Good sized pools and not too far from the beach. If you get a good deal then it’s not too bad otherwise wouldn’t.

The music in foyer was loud which made everybody talk even louder to be heard. It was still going in the evening when the live music in the bar started. Not a good sound. Shower gels not replenished each day. There for 3 nights and 2 people having 2 showers a day there was only enough for 1 day. Only had breakfast. Good selection but not very hot.

Hotel worth a visit if you want quite area. Is a bit out of the way if you want more entertainment though bus run up to 11 at night. Staff were very helpful and if late pick up you can use a room for 30 min to freshen up before journey home.

The hotel exceeded our expectations Very good value and would recommend it.