Hotel and hotel property was beautiful. Dining staff services needed improvement

Amazing place

Yes

I hadnt stayed at the JW Juhu in over a decade and I am glad to note that I absolutely enjoyed the visit and your team's professionalism. I used the gym, the spa and the exec lounge - team was exceptional. Keep up the good work!

Ladies at reception very welcoming, above and beyond. Room service attendant was great always made my room look spotless. Staff a amazing here.

We appreciate the top notch staff at the JW Juhu. Everybody is great, should mention the best chef in the Lounge Sakshi for the most excellent mysore masala dhosa preparations and the most courteous manager in the lounge and Lotus Rajkumar!!

The staff work to make check in a breeze and the hotel works to put their guests comfort first. The spa is world class and the women there went out of their way to offer first class service. Ratan and Vrusinali are both spectacular but all the women there were terrific. One surprise highlight was the executive lounge with Rajkumar, Athens, Harsh, Viraj and Makkan was a place where I felt welcomed but also my privacy was respected. I’ve not been a huge fan of JW but the experience with the team was great. Only down side is the inaccuracy of the pictures for the rooms - I had booked a room with a bathtub but when I called to let them know the man at the front desk asked that I come down to “show” him proof and then stated that it would cost more for a room with a tub. Oy. Other than that it was a good hotel made excellent by the spa and exec lounge. Namaste

Good

Dated property

Amazinf

Great Hospitality and Service!

Great experience all around

Right on Juhu beach with excellent ocean view from the room. Lounge was nice with a reasonably good spread and nice view. Great place to relax and spend quality time with family. Mahesh Lunch home and many other quality restaurants are nearby (if anyone is looking for local food).

Location is great service is very good breakfast is brilliant room cleaning service is good Ganesh was very very good

I had a fantastic stay at the JW Marriott Juhu. The service was warm and professional, the rooms were elegant. Great food, great vibe, and the Executive Lounge made it even better. A perfect spot to relax after busy days in Mumbai.

Excellent stay

Great location

Excellent stay at this lovely hotel in Mumbai. Staff were very attentive, food was excellent and every concern was dealt with.

Hotel is amazing on many levels. Staff go out of their way. However one bad experience was when were told one thing and then charged upon check out.

Average for the price.