Overall Ratings & Reviews Sant Alphio Garden Hotel & Spa

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Short walk to the beach, lots of hotels in the area. Extra charged for parking, pool towels and spa access. Amazing breakfast!

Overall the four night stay was pleasant with clean bedrooms but it was a bit outdated. The hotel indoor pool is overpriced and extras are expensive (cost for towels, spa, beach etc.) Hotel Room - Decent sized room and plenty of wardrobe space for the stay. A good balcony but the toilet didn’t have a window. Unfortunately the room didn’t have a kettle with tea and coffee. There is no iron available at the hotel which is a shame. Food - Breakfast buffet had lots of sweet and savoury options which were topped up regularly. Plenty of table space and reserved the table for the whole stay. Dinner set menu options made ordering easy and had a wide range of wine choices as well. Pool facilities - The outdoor pool was clean, had outdoor toilets and plenty of sun loungers for the group. The deep end of pool is 3.4m and shallow end 1.2m, not suitable for children. Atmosphere - I would not recommend young people stay at the hotel as it’s quiet and the town doesn’t have much to do either. It’s a very busy hotel but mainly retirement age people staying there on a package holiday. There were two weddings during the stay which the hotel could have explained during check in as there was loud music until 1am. Location - The hotel is close to other bars and restaurants which is great for lunchtime options. The beach is nearby, a supermarket is nearby and there’s a few shops within 10 min walk as well. The hotel is secure and has lots of gates as well as a safe in each hotel room.

The property itself was very nice and clean but the street around the area where we ended up Parking because there was not enough room to park inside the gate was full of Trash everywhere . It is definitely an eyesore and if I owned the hotel would think abou how to clean this up .

The hotel was really nice, catered for everything. Sun loungers got taken up fairly quickly. Room was large and nice. Not too much in the area, so need to get a 45 minute bus to Taormina. Hotel bar prices are quite expensive,

very friendly staff and great customer service and good communication

Cool hotel, a bit away from the main part of Nexos but still enough around.. I was there for a work trip and it was pretty stress free. The staff were amazing, definitely one of the more standout aspects of the stay at this hotel. I had a car and it was pretty straightforward parking.

Very professional staff. Great food. Good location and amenities. Bed not quite as comfortable as I would have liked.

staff were very helpful and professional.

Parking was full and had to drag our luggage from the street below. Vehicles parked illegally blocking the lobby area made it impossible to bring our vehicle close by. Check out at 10:30 am was very inconvenient and too early.

The hotel needs a major update. The public spaces are nice and modern. The rooms, however, while clean are Shabby. The bathroom amenities need a major update. However, the staff was very nice and accommodating.

The waiter that was serving lunch by the pool was very rude. Rejected our order even tho there were still 10 min to go.

Too far from Taromina

There is no doubt that this place is chique. The grounds are beautiful once you get past the gate and the feel is definitely upscale. We were only there for one night before heading in to Taormina (about a 10 minute drive, so know you wont be walking there). There are plenty of places you can walk to and onsite food. The menu looks pretentious with a one-price for 3 courses setup, though the food was fairly average tasting and didn't reflect the sicilian culture much. It wasn't clear as to where some of the ammenities were (primarily i missed out on the hot tub that was part of the reason I chise this place). The pool and pool area was gorgeous. The room was comfortable. Overall, a pleasant and beautiful experience. Just make sure to ask questions, because information isn't necessarily readily available

Friendly stuff, clean & beautiful

We booked this hotel for one night due to the large swimming pool and on this it delivered. Rooms are now rather dated although communal areas appear to have been modernised. We didn’t like been charged to use a pool towel so if you are planning to visit then take your own Several restaurants within a few minutes walk. Food at breakfast was typical for Sicily.

Lovely hotel, beautifully maintained, close to amenities and very quiet. Would be suitable for an older couple or couple who want a quiet break not really suitable for us with a young baby and almost 3 yr old as they had no baby pool,. We were on the 3rd floor and the maid service was exceptional, she worked every day we were there and our room was always left spotless. Good bar service at the pool, we had a lovely stay would definitely recommend.

It was a bit disappointing that we have to pay to access the indoor swimming pool on top of the room rate. Not clearly stated at the time of booking

No criticism at all. Lovely gardens and setting. Excellent service. Great views of Mount Etna. Close to beach. Supermarket and an excellent restaurant across road. Thoroughly recommend.

Arrived outside hotel in taxi but the taxi driver didn't realise he could get closer to the hotel entrance. The owner (on his way out for coffee) stopped to help us get our kids and luggage into the hotel. He then arranged for some cake and wine to be sent to our room. Wow! Fantastic service and made us feel valued. Food in the evening is superb (compliments to the chefs). The only thing I'd say in the spirit of feedback is that the hotel could probably make the dining experience slightly less formal as there seem to be a lot of families staying. Great to keep the standards high but also good to understand your core market. That said, waiting staff are excellent and service runs like clockwork! Rooms are very basic but very clean. Pool is great, very deep and shallow space for kids is really limited. Short walk to the hotel's private beach (couple of minutes) but typically for Sicily they charge for sunbeds (even though the beach is owned by the hotel). Outside space immaculate, trees, flowers etc stunning. Overall a great stay and would certainly go back.