Amazing hotel in a great area of Madrid. The staff was delightful. I will return the next time I am in a Madrid

All was perfect, location , room design , near the hotel very testi pizza Oven

El serivicio en especial el del Paraguayo que nos atendió.

A pretty hotel with fun decor. Room nicely designed and clear. Lovely staff!

This is the only place to stay when you’re in San Gimignano.

Lovely position in the centre near to the tapas and bar areas but not too near!!. Great soundproofing from the street noise. Palace and Calle Major all walkable. Hotel room was very clean and recently renovated. Hotel staff were very helpful, bar staff were friendly, drinks reasonably priced and we had breakfast 3 times and it was very good. Lots of cafes to chose for breakfast nearby. Would highly recommend.

The rooms are smaller than they appear in pictures. Otherwise great.

Great spot, super recommend

Very nice and clean property. Close to main attractions.

Y

The room was amazing! AC was essential during the heatwave in Madrid at the time. We called the front desk to ask for an iron for our shirts, and they were at our door with it 30 seconds later! Excellent service.

Amazing place with incredible staff. Breakfast is varied, excellent and delicious. It is right in the middle of Madrid within walking distance of all major attractions and amazing restaurants.

Came to Madrid for a solo weekend and booked this hotel to stay in Las Letras barrio. Couldn’t have asked for more from a hotel in terms of service, cleanliness, hospitality and location. The room was perfect for 1-2 people, clean bathroom with nice items, well decorated and fun. The hotel was right around the corner from cafe central, up the street from flamenco, 10 min walk from all the museums and surrounded by historic tabernas and cervexerias. I would def stay again!!

Good location for sightseeing, shopping and restaurants. Well maintained property with helpful staff. Was very hot even for Madrid and our room air conditioning was not working. Maintenance staff fixed this issue quickly which was certainly appreciated. Next door room guest complained to management that our TV was loud / disturbing them. Very odd as our TV was not set to a high volume setting. I did see some other reviews that mentioned thin walls / sound issues. Our room was quiet with no noise issues. One observation for the hotel owner, describing the room as premium with a balcony is a bit of a stretch. The room was nice but the description gives the impression of a full walk on balcony which is not the case. To better manage expectations maybe more accurate to just profile the room as superior or similar.

Tanto el staff como las instalaciones son Top... tengo un nuevo favorito en el centro de Madrid. Amé todo.

Great hotel and location staff we very helpful throughout out our stay..breakfast top class everything and more you could want.

I booked the hotel room with a balcony. Very disappointed with the balcony is tiny and standing only. No room for a table with chair. Aside from this, the room was on the small side facing the Main Street downstairs. The breakfast was nothing to write home about but the best part of the hotel is the service of the staff. Excellent front desk personnel and restaurant staff. The room price was on the high side $320 a night.

Regardless if it’s for business or pleasure, I will only stay at the Vincci SoHo while in Madrid. It’s a four star hotel with five star service. The location is phenomenal – walking distance from the Prado and the park! Most importantly, the staff is exceptional! I’ve never been to a hotel as a returning guest where they remember all of the details of my preferences. Sylvia runs a very efficient operation at reception. Diego takes such good care of me during means, I want marry him! 😂 Inma is constantly running gracefully around the property, making sure that everybody is happy. But seriously, I’ve never seen hotel staff have such harmonious synergy.

Great central location and useful to be able to leave bags at reception after checkout. Breakfast was amazing, huge choice and replenished regularly. Hotel a lovely place to sit around in & bedroom well equipped but our room on 4th floor was in the eaves with windows we couldn’t see out of. Not a problem for our short stay but wouldnt want to spend a week without a view

Localización y servicio es lo que considero màs destacado, aunque la limpieza también es un punto a destacar. Lo único que puedo mencionar como algo negativo, es el tamaño de la habitación, la cual considero pequeña considerando que es un Hotel de 5 estrellas.