Very central

If you want the BEST LOCATION look no further! Hotel is literally steps away from the most iconic tourist attractions in Madrid. To top it off it’s a really nice hotel, attentive staff, and the restaurant food options were really tasty. Will definitely be returning in my next visit to one of my favorite cities!

The hotel is kind of mediocre. The reason for the lower ranking is that I had to take two elevators and walk long corridors with heavy luggage to get to my room. The people at the front desk said that they gave me an upgrade. Either she was deceiving or the room I got was really bad. The room has nothing particularly bad but it was unpleasant to be in. Probably because it did not have any natural light

Great Hotel and customer service

Very friendly staff and great place to stay!!

The only issue I had was with the A/C not working and the weather was pretty warm. We weren’t even offered another room or any type of compensation, that was disappointing

It was a very convenient location, 5 min walk from a metro. The hotel is very quiet, in spite of being so close to La Gran Via. The staff was very nice, and overall we had a great stay.

Good spot

Absolutely recommend this chain and this hotel!!

From the staff to the restaurant to the bar to my departure, it was all very first class. Very nice hotel, fantastic location and a very friendly helpful front desk. Thank you for an amazing stay.

The property is nice and clean, the staff are very friendly, and all closets are secure, making it safe to walk around

Very bad service, staff at the reception need training. Awful experience also for the breakfast, I was alone at the restaurant earlier morning, the waiter didn’t even tired himself to assist me, juice wasn’t taste fresh, there was a lot of flies on the food, the buffet room was hot so the cheese was melted. I was so disappointed to pay for the breakfast separately then i didn’t even enjoy it. Receptionist was asking me to pay extra for the room i had chosen while IM a golden member.

Beautiful hotel in a great area of Madrid

Good room. Touristy location but cheap for a nice spot

Great hotel for the price. Great location.

Beautiful rooms right near the

Awesome hotel

Excellent location, great staff. Very professional!!

Amazing. Large, attention to fetsil

Simply PERFECT!