Was ok, it was clean, some staff weren’t that friendly

It was great!

Not ok

Pool and garden area were great but room fell short of expectation. Ground floor family suite felt dark and drab compared to website photos with tired decor. View of carpark and tiny balcony on service road were disappointing. Air con was only in main room so needed to keep connecting door open to twin room, defeating the point of a 2- bed suite. Hotel provided a fan, which helped. Most plug sockets didn't work. Beds were ok but quite hard and one very hard pillow each. Bathroom surprisingly clean and modern by comparison. Limited bar service from reception until 8pm only. Just felt very overpriced at 300 per night, which is a shame as there were so many good points - fantastic pool, great breakfast, excellent location. We may simply have drawn the short straw in the room lottery.

Lovely hotel, great location easy walk into centre. Breakfast was good, room was very clean. Reception staff were very friendly and helpful, we would definitely recommend this hotel.

Nice hotel, slightly away from the hustle and bustle of the main town. Lovely room and pool area. Could be improved by better bar facilities.

The gardens & pool are beautiful . Found the hotel dated & old though , the bedrooms need redocorated & the lights . Bed was very hard & uncomfotable , the hairdryer, was like something from the 60s , if you stay bring your own hairdryer. Serviced our room twice in our four day stay, had to ask for towels , & we were given pool towels. Reception staff were ok , leena was lovely , but one girl was very unfriendly & unhelpful, with blonde hair, should not be working in the industry , made us feel very unwelcome, would not stay there again especially if you are English. The hotel is not woth the money as the service is poor

Good 3 star hotel. Rooms were decent altho not a huge amount of storage especially in bathroom. Pool was very good and plenty of sunloungers. Breakfast had fairly limited offering but still adequate. Staff friendly and helpful. Hotel not that large and pretty quiet. Not many UK guests. 10 mins walk into centre of Bardolino which was ideal.

We had the most awful experience at this hotel. No hot water so it was cold shower. The weather was not very warm so you can imagine having to take cold showers. No towels in the room. We stayed in room 102. No lifts. Hairdryer broken. Air conditioning did not work. And we had a lady knock on the door to explain that we are not allowed to use it even though the room was absolutely freezing. We had two rooms and it was disgusting. Worst place I have ever stayed in with hotels.com.

very good place to stay in garda

Clean and friendly

Basic hotel, very clean, breakfast was basic and the same every day. Couple of reception staff friendly but some not so. Take own hairdryer.

Very clean and well presented hotel. Small hotel which never felt crowded. Lovely pool and breakfast was amazing, plenty of choice. Only slight downside was as we were leaving early (7am) when asked if we could have an early breakfast or at least some pastries this was not an option.

Very nice hotel just a short stroll into the town centre

Got upgraded to their suite room with balcony overlooking the pool and lake, and a bottle of prosecco to celebrate our honeymoon :) The staff were all very friendly and helpful.

Great stay, room v.nice and clean, breakfast was great. Good location close to Bardolino and only a 5 minute walk into town. Hotel is close to main road but set back far enough that traffic noise wasn't bothering us at all. Would definitely consider staying again if we're in the area.

Best breakfast ever with good service. Friendly staff

Very enjoyable - good clean hotel - friendly staff - good breakfast - reasonable location (10 minutes to centre but only 5 minutes to main bus service). Easy promenade walks (or cycles for hire) to Garda and Lazise. Good boat service to other resorts on the lake.

Hotel was clean and staff were lovely. The pool and breakfast was great and all spotlessly clean there was a small bar to get snacks and drinks which was fab.

Small friendly hotel within walking distance of Bardolino centre. Modern clean rooms & good value for money. Varied & tasty breakfast. Only downsides were the sunbeds which would benefit from a cushioned base, hairdryer was a tube attached to the wall & useless & no tea or coffee making facilities, but they have a in room safe which is more useful. A pleasant stay & I would return.