Staying at Napasai was the best decision ever! Beautifully designed resort with private beach that’s very clean and blue! And most importantly the personalized hospitality of the staff, especially Fresh and Ae! They truly made our stay special and even brought flowers to my daughter when she wasn’t feeling well. Thanks for a memorable holiday!

The staff was extremely friendly and helpful. The food was great. We enjoyed the beach. We had no trouble getting from our villa to the resort center; the buggies always arrived promptly. Our particular residence was multi-level, with a lot of steps, and so should only be chosen by guests who are fully ambulatory. It was quite luxurious and had a full size pool, quite impressive and more than we expected. The scheduled on site activities and the spa were thoroughly enjoyed. The concierge assisted us with arranging off-site experiences and airport transportation.

Beautiful resort with friendly staff

A truly wonderful place. We stayed in a 2 bed villa which felt very private and was stunning. Tips - there are about 100 steps from top to bottom and the rooms don’t interconnect and are separate from each other but once you get your head round that it’s great. The pool is a good size and we loved the downstairs kitchen and sitting area by the pool. The main pool is vast with plenty of beds and we had dinner on the beach one night which was lovely. Nice cocktail bar by the pool at night. We thoroughly enjoyed our stay.

Great beach views Great rooms Good breakfast Staff are welcoming Highly recommend

Amazing hotel.

Wonderful experience!

Exceptional property with gracious and attentive staff. Villa I have stayed in was beautifully done, very authentic and modern at the same time. Property was luxurious, private, and quiet. Will definitely comeback for a longer stay.

Beautiful beach and resort

This is a gem in Ko Samui. It is a serene and beautiful property with high-quality dining options and delicious cocktails. The spa offers highly recommended services.The resort staff is very experienced and friendly.

Great hotel, very comfortable and beautiful. The team from the hotel is really nice. Very recommended.

Lovely place with excellent food, a beautiful pool and grounds and good service. Also good options to explore the island. The white sand beach is gorgeous - the morning tide is low so swimming then is challenging in the sea but the pool is an excellent alternative. The signature massage is amazing.

This is true 5 star property. From the moment you check in you feel you are being treated royally and are in a luxury property. I was given a free upgrade to beachside bungalow with sea view throughout spacious room and and lovely large covered deck. The pool and beach were close by. This is one of largest most lovely designed I have seen on trip. Its infinity design, style and color truly are unique. It was a short walk to seaside. Only downside water was very very shallow. So could not swim only lounge in warm water. Breakfast was amazing buffet. Good choices for room service. Food was delicious. The staff was incredible so eager to please always with a smile. The grounds including gym and spa are spacious and beautiful. Only downside is property was not close to other restaurants, beaches or shopping areas. It’s a long expensive taxi ride to other areas. But I highly recommend this property. It was a vacation from my vacation!!

The most beautiful, peaceful, serene property with OUTSTANDING staff who go above and beyond to make everything perfect. The place is lovely but what makes it even more special is the staff- they are all genuine, kind and incredibly friendly and helpful. Heaven on earth!! We hope to return…

Nice relaxed atmosphere. Great facilities.

This hotel is so run down. It needs to be knocked down and rebuilt. I should have known when Belmond released themselves and sold it 2 months before our arrival- it must of been bad. The pool towels are old and stained, the pool needs to be re-tiled and the grout is brown and it so sharp and uneven. The pool deck is so sandy and uneven- was dragging into our room! The gym is disgusting and old equipment and nothing has ever been wiped down. The rooms! The wood floors are stained from water and sooooo creaky and old, the showers has a pull drain cord and wood blinds in them! So so so outdated! I think the hairdryer was from the 1980s. The staff was amazing, the breakfast was so good but this hotel needs a HUGE renovation!

Wonderful service from the first minute. Thanks to the whole team for some wonderful food, cocktails and the most attentive service with personal touches around every corner

Exceptional service and property. So many activities to sign up for on the resort. The food was incredible and the room was extremely comfortable. We absolutely loved the staff and cannot express enough how amazing the service was which made our stay extra special. The private beach and entire property is stunning and we highly recommend staying here.

Nice room and facilities on the beach. Close but not too close to town. Great service at poolside restaurant.

Incredible. Beautiful resort, with our every need catered for. Lovely attentive staff who can’t do enough for you! Stunning views & gardens.