7.2
Pleasant
From 974 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

8.6

Service and Facilites

7.6

Traveller Reviews Alexandra Hotel

Number of reviews per page
20
40
Top reviews
alison
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, really comfy large bed with great pillows. Great pool area & indoor pool & gym great too. Breakfast was good with plenty of choice.
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great place and location. Great balcony
stephen anthony
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location was fantastic ( especially for us as we were using the casino for a poker festival) . Staff were friendly and you can't really knock the hotel for value! It was a little tired in the room but like I said we got a great deal so I wouldn't complain over small things when your not paying a premium . My biggest issue was although there was a good selection on offer for breakfast no matter what time we went down the buffet always seemed to be warm at best and cold at others so we ended up having breakfast out. Having said that for pure value and location I would still stay again.
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Jedidah
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Aesthetics of the property needs upgrading. Location of property is great.
Rajeev
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location of the hotel is very convenient - plenty of restaurants, cafes and shops nearby. St Julian's bay is close by and the hotel has a rooftop pool and bar as well to enjoy the sunset. The staff were friendly and helpful, the rooms were clean and spacious. Breakfast was good with a wide spread of fresh fruit, baked items and eggs - scrambled, fried and omelettes on different days.
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Dominik
icon-
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good and clean hotel, did request additional cutlery for the room but never go them, apart from that a very pleasant stay
Donna
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Alexandra hotel From the first impression the hotel looks like a great hotel. But as soon as you check in, you start to see a different perspective. The bedroom area: The room was ridiculously small for the caliber of hotel advertised. There were tiny side tables that barely fit a phone. There was no room to navigate around the bed. A useless desk that had drawers too small for any use and a wardrobe (with its sliding doors that would not work) was too large for the room and unnecessary for hotel stays. If you wanted to turn only one lamp on the side of the bed, all of the room lights went on with it. So, you were forced to function in complete darkness or had full light. We used our phone lights to go to the bathroom so that we wouldn’t wake each other in the middle of the night. The bathroom; There was no shower door to keep the water in while you showered. No matter how careful you were, the tiny bathroom flooded each time. An extremely dangerous situation. You could see mold where there was once a shower door? There was the tiniest sink I have ever seen with no shelves or any space to set up your toiletries. (And they had no hotel toiletries, only a gross soap dispenser, with God-knows-what in it) The walls were so thin that you could hear doors slam all night long and loud partying going on outside until 3:00 am. But the worst was the forced control of the temperature setting and you could not adjust it. We ended up turning it off and opening the tiny balcony’s do
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Virginia
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, staff very friendly.
Alexandre
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The only good thing about this hotel it is its location. The venue opposite of it plays very loud music and the rooms are not soundproof. The cleaning staff started slamming doors at 7am, so impossible to get a good night sleep. Staff it’s also not the friendliest, not even returning a good morning. They don’t really seem to care about having you as a guest. I was also not able to have a visitor, which they say is prohibited. I won’t definitely not stay on this property again.
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Tadeusz
icon-
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Staff was very polite
Michael
icon-with Partner
with Partner
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The rooms were very dated and need a complete makeover, The breakfast was cold 6 out of 7 morning's The facilities were not open ,the heated pool was not working Overall we were very disappointed in the hotel and they had the cheek to ask for a €150 deposit for breakages. We will not be going back to the hotel and i think your representative needs to go back to the horel and see for there self, it is clearly not a 3star hotel
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keri Leanne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good hotel if you’re just wanting somewhere close and easy to all the bars and clubs. We stayed for 5 nights. Our bedding was never changed and neither were our towels. We got pool towels but if we wanted fresh ones it was $2. Some staff were lovely and others were a bit rude and abrupt. Rooftop pool was freezing so never went in. The gym had the heating on so it was very sweaty and nowhere to fill up a bottle of water. Breakfast was alright, good selection.
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Shaquille
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good area around lots of shops restaurants and bars
Alexandra
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff not friendly and air conditioning did not work well. Nice pool bar and hotel room but wouldn’t stay again.
VITALY
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Positive: Hotel over all looks decent from first impressions… Staff are polite, which is always nice… Rooms are large with lots of lighting… Negative: Balcony door didn’t work properly. Very difficult to open. Door grinding on metal frame… Dirty towels on floor at balcony and bathroom, thrown all over the place. No L
Christila Marie Byguielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Well located with easy access to connections, restaurant and shops. Staff are also lovely and polite...highly recommended
Tadeusz
icon-
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Very well located
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Our room was a lot worse than the one in the photo and we were supposed to have booked an upgrade. The window faced a small internal patio with machinery that made a constant loud humming noise. It was very clean and breakfast was nice.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Lobby:Air conditioned and clean. Places to sit and someone sat in the day to assist with excursions. Pool:No where when booking is it explained that the indoor pool would be unusable for a few hours on both Saturday and Sunday and a couple days in the week.The sauna and hot tub did not work.The room was very warm and the pool heated.There was a grime line around the pool water line and black build up in multiple places (pictured).Pool towels provided free of charge. Room:No welcome pack, with info about the hotel etc. Phone did not work, nor were we provided with any contact details.No do not disturb sign so cleaners would often get into the room before you could run to the door to ask them to come back later.Very basic furniture but was fine.Air conditioning did not work properly. It was on non stop throughout our stay and didn’t get below 25 degrees. It wasn’t too hot to sleep but would have preferred it to be cooler.Balcony had a view of the sea, just about.There is two bars at either side of the hotel so it is very noisy in the evenings if you wanted to sit out.There is building work going on in the day so noisy in the day to sit out.The bathroom was very dirty (pictured).Fresh towels daily, very basic towels.No fresh soap/toiletries provided.Fridge is provided and just about kept things cool but not cold. Mattress was very hard, thought it was ok for a couple nights but started to get a sore back by the end of the stay. Breakfast is ok, selection of hot and cold food
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Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Lobby:Air conditioned and clean. Places to sit and someone sat in the day to assist with excursions. Pool:No where when booking is it explained that the indoor pool would be unusable for a few hours on both Saturday and Sunday and a couple days in the week.The sauna and hot tub did not work.The room was very warm and the pool heated.There was a grime line around the pool water line and black build up in multiple places (pictured).Pool towels provided free of charge. Room:No welcome pack, with info about the hotel etc. Phone did not work, nor were we provided with any contact details.No do not disturb sign so cleaners would often get into the room before you could run to the door to ask them to come back later.Very basic furniture but was fine.Air conditioning did not work properly. It was on non stop throughout our stay and didn’t get below 25 degrees. It wasn’t too hot to sleep but would have preferred it to be cooler.Balcony had a view of the sea, just about.There is two bars at either side of the hotel so it is very noisy in the evenings if you wanted to sit out.There is building work going on in the day so noisy in the day to sit out.The bathroom was very dirty (pictured).Fresh towels daily, very basic towels.No fresh soap/toiletries provided.Fridge is provided and just about kept things cool but not cold. Mattress was very hard, thought it was ok for a couple nights but started to get a sore back by the end of the stay. Breakfast is ok, selection of hot and cold food
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Number of reviews per page
20
40