I liked the saving electric with the door entry card

Great location, great staff , good choice of breakfast

I had a rather negative experience at this hotel. It was a business trip and the availability of wifi is very important. The room i was given was one in the very corner below the swimming pool which is on the terrace. Wifi was terrible. Other than that, on the third day, there was a water leak in the corridor which flooded my room. The swimming pool pumps were above the room and was making a very loud noise i could not sleep. I went down to the reception to complain about it and the staff was not believing me. I stayed there and insisted that they should come up to check it out. After wasting 30 minutes the staff came up and agreed that it was very loud. After an hour they decided to move me to another room just for the night. This staff was very rude and ignorant. I had to wait him to finish a personal call for at least 15 mins before he attended the reception. Totally unprofessional. He was not even making an eye contact while on the phone just to avoid me. Never again!

The hotel is 3 star and I feel like the stay was a three star stay. It has what you need but also has some odd choices. The room looked really nice (the bathroom is a bit small but it is what it is) and I had a balcony with a sea view which I would incredibly recommend because the non-sea view balconies we're just looking at each other. Just be aware that there is a busy road between the hotel and the bay, so there's lots of car noise. The rooftop pool and rooftop area were undergoing maintenance but we could use another hotels facilities. Strangely, you had to use the outdoor pool of one and the indoor pool and gym of another. Also the listing shows a swimming pool right on the bay, but you have to pay extra. The construction started at 8am on weekdays which I thought was a bit unnecessarily early for a hotel and I could hear the noise even though I was only halfway up the building. The breakfast was fine - a decent array of options but often cold and you weren't allowed to take away any water. The air conditioning was not on and when I asked why, they said it was on heat mode for the whole building, which didn't make much sense to me. I got by with opening the door to the balcony but it was loud. There are also some small oddities like the fact that you have to rent a lock for the safe rather than just having them built in. Ultimately, as long as you are aware that this is a cheap option with a really nice view, good location, and okay amenities, then you'll be fine.

Good location on the main street in Gzira, easy to access public transport. Awesome to have access to the spa in Novotel, you just need to walk two minutes to get to it.

Not the friendliest of check-ins. Hotel facilities, room and breakfast areas all good though. Breakfast offering good - although very busy and small for hotel size.

Cons: outdated room with a lot of signs of mould. Pool in other "sister" hotel, walking distance. Pros: good location, nice breakfast,

Got there to be upgraded to the Novotel, which was very nice.

Pros - Good breakfast, beautiful seaview room on floor 5. Emma at reception was extremely friendly and knowledgeable about the local area. Great location for exploring Valletta and the 3 cities. Room clean, warm and cosy. Cons - We booked a double and twin and ended up with two doubles. Lift tiny and very slow. Smell of rotten egg from bathroom. Bathroom tiny, sat on toilet my knees touched the sink and stood at sink my thigh touched the shower cubicle. Roof terrace not open due to refurbishment which had not been advised at the time of booking. Breakfast room quite crammed in, wouldn’t like to see it in high season! Aside from the cons I would recommend this hotel as a base for exploring and I would return if the price was as cheap as we paid this time.

Room good con

Very clean towels changed daily staff pleasant.disapointed swimming pool not available. BREAKFAST CATERED FOR ALL TASTES DELICIOUS.

The swiming pool pictures not is the hotel, is the restaurant in front the hotel. The sauna and hot tube is in NOVOTEL same company but need walking until the facilities. Need take out the swimming pool in website. Breakfast is really nice, clear and confortable hotel.

The staff was very friendly and the breakfast and amenities were great for the price we paid. The room was clean but the shower leaked when in use but we didn’t complain as we only had a short stay.

Great

Clean hotel, friendly and helpful staff, great location

I am writing to formally raise a complaint regarding my recent stay at the Bayview Hotel in Valletta, Malta. One of the main reasons we chose and booked your hotel was for the spa facilities. On our first day, when we attempted to use the spa, we were informed not by hotel staff but by a builder on site that the spa would be closed for three days due to construction work. This information was not communicated to us at any point prior to booking, during the booking process via Expedia, on your website, or at check-in. Had we been made aware of this in advance, we would have chosen alternative accommodation with fully available amenities. After enquiring at reception ourselves, we were informed that we could use a spa at another hotel instead. While this was offered, it was not a suitable substitute for the on-site facilities we specifically booked and paid for. On the second day of our stay, the building work noise became extremely loud and disruptive throughout the day. The noise levels were such that we were unable to relax or enjoy our short break. I have recordings available which clearly demonstrate the severity of the disturbance. Once again, no prior warning was provided regarding these works — neither before booking nor upon arrival at the hotel. We only became aware through the builders and our own enquiries. The lack of transparency regarding both the spa closure and the ongoing construction works significantly impacted our stay and resulted in a disappointing experi

Very polite staff. Very clean room. Very delicious

The room looked tidy and well kept, but unfortunately I experienced bed bug bites. The sauna and swimming pool were also very dirty and clearly not well maintained

The bed was very comfortable, with a nice variety of pillows. The shower was great, excellent water pressure. The staff in the restaurant at breakfast were friendly and efficient. Doris (I think she was a housekeeper) was lovely, and very helpful.

Loved the vibrant location, and the bus stop right in front of the hotel was convenient. However, the room was uncomfortably warm. I was told the hotel uses a central heating/cooling system and had already switched to heating for winter. I’ve never encountered this in a hotel before considering hotels have international guests with different preferences, guests should be able to control their own room temperature. On my second night, loud voices in the corridor woke me up. I tried calling reception to report it, but the room phone didn’t work. On the fourth day, I was woken again, this time by continuous door slamming, likely from housekeeping. It’s a shame, because the hotel has potential however the really warm room in particular made the experience less pleasant for me.