our second time didnt disappoint

The hotel is a great place to relax, catch the sun and watch the waves breaking on the rocks. There is not much to see in the vicinity by walking distance but with a car or excursions you can see more. Personally I like to stay in the hotel and the staff are outstanding, very friendly and happy to help.

Lovely hotel and great design in terms of layout, spaces, activities, spa and room design. Accommodates guests well with its capacious estate, landscape design and setting next to the sea. Responds on finer details too. Definitely a place for relaxation whilst accessible for trips into the Teide national park or to the north east La Laguna. Car hire nearby. Car park under part of hotel.

Chilled vibes, great facilities

Very nice property

Lovely.

We booked our trip last minute and the hotel from the moment we arrived made us feel like royalty. The rooms were cleaned to perfection, the food options were fantastic and the overall service from reception to waiting staff was above average. We intend to make this our yearly hotel as we felt so relaxed throughout our stay and wished we could have stayed longer

My second stay at this hotel in as many years. Food is varied and fresh, staff are pleasant, the junior suite is perfect for familes with the separate sleeping and storage areas. Lovely welcome bottle of fiz was well received. Housekeeping do a great job keeping everything spotless. Mini club was better last year but the team are friendly and welcoming. Lots of sunbeds. Separate kids pool area and zip line were great. Evening entertainment was poor in comparison to the nearby H10. Randomly the televisions came on through the night updated to reflect the next guests name.. slightly disappointing given we still had a number of hours before check out. Overall a nice stay, but room for improvement.

Good hotel nice and quiet beautiful views

5 star but still very family friendly and accommodating. The staff were lovely, especially in kids clubs. Great facilities and high quality activities for kids . They won't want to leave the complex. We had a junior suite with lovely sea view and it was large and luxurious with a very much seperate but connected sleeping area for 2 children. Buffet selection was great, lots of options and high quality. I would have liked to have fresh water and coffee dispensers at all meals, rather than just breakfast. Also fresh water dispenser through hotel and pool areas... this would have given eco plus points rather than reliance on bottled water.

A lovely hotel with amazing staff. They are hard working and friendly. The grounds are lovely and the room I had very spacious. The food overall was very good. The hotel is very clean and pool area lovely. Downside is the reception is dated, evening entertainment is poor with terrible singers. The 2 specialist restaurants you need to book, I could only get in 1 but to be honest I wouldn’t bother as it wasn’t great. However I would highly recommend for a relaxing holiday.

I thought it was absolutely amazing especially for children. Miles better than the hard rock hotel booming out the music every day

An enjoyable 5 days at Roca Nivaria with our 2 year old son. It is a beautiful hotel, the staff were wonderful and we loved the pools and easy access to the beach. The nearby beach isn't particularly exciting, but still nice to be able to easily go down and swim in the waves. Same with the surrounding area - not very inspiring but enough restaurants and nice sunsets everyday! The hotel is very well set up for children, and the staff and facilities at the Kids Club were incredible. Definitely worth requesting a "quiet room" if you don't want to be listening to live music until 11pm every night - our first room was very noisy, but we requested to be moved after one night and that was handled very smoothly by the front desk.

Right on the waterfront with wonderful views. We has a huge room with look

The resort is very large and with that comes many benefits such as the range of fabulous pools for parents and children . The grounds are class and everywhere is kept so well. Our suite was perfect and very clean. The food was good not excellent. But there was a good range of options. Staff were very nice and helpful. The sound of the waves while sitting on your deck chair or in bed was blissful. Everything about this hotel is comfortable. And I would highly recommend. It is great with young children for the separate pool.area and climbing area and also the kids club. The people in the kids club were great with the kids. My husband really enjoy the tennis lesson with the coach. The rackets and balls provided by the hotel to play with yourself are rubbish and frustrating to play with. I find it really really strange at the pool bar that they service drinks and cocktails in paper cups as opposed to nice hard plastic ones that could be reused. They are loosing a lot of business through doing this in the 2 main pool bars. Strangely though you can get those glasses in the kids pool bar. The food at the pool bar wasnt good but like everywhere else the staff were. There is a lovely restaurant with good healthy food and juices just one min walk from the hotel entrance. The direct access to the beach from the hotel is claSS. I think it also would be good if they sold their own branded water bottles and provided free water refills. I would highly recommend this hotel.

Lovely hotel. Beautifully clean and the staff. Are excellent Wonderful pools and nice quiet location

Fantastic hotel for families with Children, it had everything we needed and more.

The staff were so friendly and helpful and we had a lovely room with an amazing sea view the pools were lovely and buffet style meals there was so much choose from,would love to bring our grandkids here.

I booked via Expedia and when you select your filters in the search, you have to put in the ages of the children. Well upon arrival, somehow Expedia sent info for under 1 for 2 children and since we flew there, we had to pay $1800 difference for 2 kids age 13 and under. Hiccup one. The dining options said there were restaurants, only one was open, book in advance and it was terrible food. The buffet was better but it was always the same thing for 3 meals a day. If the buffet was closed, there were zero options for food. All inclusive to me, as well as others, means the bars are open, snacks are readily available (not only at the one pool bar during a set time) and you get items in the room, room service etc. This was not the case. The pools were good, but don’t think there is a waiter coming around to see if you need anything. You always need your room key at meal times and if you want something from the pool bars. Many snacks are NOT included in the all inclusive. Our mini bar was not stocked every day we were there and it is only drinks. The first day there were pringles but after that- nothing. I had to make several trips down the street to the store for drinks and snacks during the days we stayed at the resort. If I had known I was going to be charged an additional $1800 upon arrival, I would have stayed at maybe the Hard Rock or a better resort, not 5 star resort anymore. You will need a car as there aren’t a lot of excursions you can do that will pick you up.

The Staff at this hotel care for you every need , always with a smile , the service is second to none , it’s the 4th time my family have stayed here ,