Miles
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The property was clean and but very outdated and maintained but not well. Our shower had huge chunks missing in the tile. Dish after dish was dirty that I pulled out the cabinet not talking about some dust but old food and grease on the plates. The hotel restaurant was overpriced for the less than mediocre food. Never had ceviche take 20 minutes and had carrots in it. The “private beach” was extremely small and lead out to rocks and the staff advised us not to swim in the ocean due to strong currents and you could smash against the rocks. The view was spectacular 10/10 and because of the location you could see so many stars which was great since we had a balcony. You are very isolated in this location you have to use your own car or uber to get around. There were golf carts that staff would drive you around on to get to the different areas of the hotel. However, the staff did not always answer the phone for you to request they give you a ride somewhere. The walkways has a lot of hills so if you have mobility issues or small children it’s not ideal to walk you need a ride. In the summer with the heat and humidity I was drenched after 10 minutes of walking. Very disappointed
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