6.2
Pleasant
From 669 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

9.0

Service and Facilites

7.0

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Traveller Reviews HECO Calais Centre - Gare

Number of reviews per page
20
40
Top reviews
Helena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very strong stale smell of cigarettes. Myself and husband asthmatic - we’re using inhalers heavily all night. Son’s bad above ours had graffiti all over the wall next to his bed. Noise, fighting and music from other rooms all through the night meant very little sleep so we were very tired for our journey home. Very disappointing.
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susan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Dont believe everything that they offer. Really disappointed, offered bar and seating area with a pool table but didnt mention its only for a couple of hours per day 5 till 9. Looked like a hostel for the homelesss from the outside and the photos must be old because the rooms and areas definitely dont look that good. Breakfast was ok . Thankfully it was only for one night but they did over charge me to what hotel.com quoted me. Will be looking into getting a refund as i feel i didnt get the accommodation i expected.
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Tom
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is a budget hotel, so don't expect the Ritz. But the room was clean, the bed comfortable, and it has secure parking. We easily walked into the city centre for dinner. Next to the bus and train station.
Fontaine
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Je recommande
Cliff
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was priced right. Budget hotel, very good location.
Irfan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property had terrible smell in the corridore to room. Room was little smelly too. The window in the room didn't close properly making the wind noise all night. The staff was curteous and helpful. The breakfast was good.
Michael
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Check-in was easy but nobody there before 5 pm so no point being early. Security was good checking staff very helpful and friendly. Place needs a good clean though and does smell of damp. Continental breakfast what you would expect for the price.
Dave
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Property is cheap but very poor Breakfast very limited cannot check in till 5pm and takes ages Room was very cold
Antony W
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Good cheap budget hotel
S
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Quick and easy check in. Friendly reception. Very tired, old, and dirty room. Smelled of stale cigarette smoke. Too small for 3 adults. Cigarette burn on bed cover and curtains. Dirty stains on underside of the top bunk. Pillows were extremely poor quality, lumpy and hardly worth having. Booked and paid for in advance on a non-refundable price. We only stayed because there were no crossings available to get back to UK that night otherwise I would have rather paid for another crossing (we were booked for the following morning) and forfeit the cost of the hotel room not to have stayed there! Breakfast was very basic. Self service, which was fine, but poor selection of bread, mini croissants, pains au chocolate, yogurt and corn flakes, but no milk for them. It was definitely cheap for a reason. Next time we'll pay a bit more and hopefully get something resembling a hotel room!
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Scott
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I know it was cheap as we needed a stopover before catching the ferry. The place looks like its about to fall down. Another guest was walking in as we arrived and said it was worse still on the inside. We walked into the reception and walked back out before even checking in. It looks like a hotel used by the govenment for the homeless.
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Andrew
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Paid for triple room and only got a double as I was with my 13 yr old boy he was not amused and slept on floor. The receptionist didn't seem to care just said you have enough beds for 2 people I did explain i paid for a triple, he didn't care. Shower was awfull just span on the wall as fitting loose shower curtain useless and flooded the room. Sheets had stains on them and what looked like cigarette burn on the duvet cover. Bins overflowing outside the front doors
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Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The property was generally tired but ok for a stop over
William
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We had book this as a stop over and as they say you get what you pay for but i have the feeling that i did not get that on the photo's the beds were all on the floor , We book for 3 people, once in the room we had 2 single beds and on top a bunk bed ( of which the ladder was not that safe the room smelled of smoke very badly. when i asked if they had a new room i was told no they were full and they handed me a spray. (this shows me they know about the smell in the room or rooms as that had this at hand.( did not have to look for it) The shower work which was a good thing but if you had it on too long the floor in the bathroom started to also become wet. The room was like an oven and we tried to open the window to try and sleep but the noise outside made it so you could not see and if you shut the window the temp just when up. We had planned to have a early start to get to the ferrry, rond 5 am away but we packed up and hit the road at 3 am just because of the room. I would give this hotel a miss.
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Timothy
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

One night stay as staging for trip to Amsterdam. Bed for the night.
Adrian
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

I had been camping which was awful. Managed to get a room at the last minute which was a real relief. Staff were very kind to me ,and the room was comfortable with everything a motorcyclist could ask for. Will use Hotel Heco when I return 👍
Verified traveler
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

It was a great place to stay. I chose it based on location and it was great. It was close to everything. Ot was oppose to the railway station which was important to me.
mariam
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Such a terrible place to be in it’s not a hotel not even for animal very bad service very bad place. We didn’t sleep in as it’s not a place can human being stay in. Reception was very rude just something wrong the photos displaying about the hotels are fake There is no beach or anything else such a terrible place. I don’t know where they get their photos.
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Alison
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Nice property , nice clean room , pleasant stay.
Verified traveler
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

I wish there had been a bike shed. Although fairly small there was room for them. I wish we had been on the ground floor. A great value for a great location - close to city gardens and the spectacular Hotel de Ville.
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