7.2
Pleasant
From 178 reviews
Cleanliness

7.8

Room Comfort

6.8

Location

9.0

Service and Facilites

7.4

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Traveller Reviews Hotel La Paul

Number of reviews per page
20
40
Top reviews
Viviana
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

We stayed in Hotel La Paul on our way back home during a w.end. Staff was lovely, even though we arrived late on the night there was someone to warm us a friendly welcome. The room was perfect, and we slept like kings!! Great and abundant breakfast with a Lake view, definitely now one of our favorite spot!
Michael
4.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Booed an economy room for 3 adults sharing. On arrival we were allocated a tiny room with a double bed and a camp bed. However, a large protruding ‘box’ type wooden shelf was above the fulll length of the single bed, rendering it unsafe for an adult to sit upon the bed. I complained to Reception and refused to stay there. I was eventually offered another larger room in the La Paul Hotel at an additional cost of €128.00 for 3 nts. I contacted Hotelbeds and they contacted the hotel directly. I was asked to pay the hotel directly and issued a voucher for €85.00 by Hotelbeds. The Hotelbeds website stated that double and family rooms were located in the nearby Hotel Smiralda, which is part of the same hotel group. Therefore, I asked to be accommodated there. The Receptionist said a room was available there at the additional cost. We moved to a nice room eventually and it was fine. We paid the extra cost and enjoyed our stay in Room 520. The Hotelbeds website stated check-out was 11.00 am but the hotel insisted that it was 10.30 latest! We had a very stressful experience upon arrival, and the Receptionist/Manager was quite dismissive of our genuine complaint about room 107 allocated to us on arrival.
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Tom
6.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

Hotel staff was very nice and welcoming and helped with anything we asked. Hotel was okay but a bit worn and the room was very old fashioned and not very comfortable.
Edita
10.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

Loved everything about it. Is ten minutes walk from Sirmione castle, beautiful setting, great value for the money. It has a beach, pool, free bike rentals, awesome breakfast buffet, very friendly staff. Also the view from there is awesome. On the second floor there is a nice open recreation room/balcony with sofas and tables for everyone to enjoy. Would recommend to all my friends.
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Mike
8.0
/10
Reviewed 522 week(s) ago

Expedia Group verified review

As a couple we needed a place to wind down after a hectic tour of the Italian Lakes. This hotel offered a great location on the edge of town and a lovely garden to relax in, with a picture-postcard view of the lake. But oh the décor!.....so 1970`s!.....brown ceilings, brown doors, beige walls...the room was SO gloomy and dated. We had a room on the side, which meant there was a LOT of traffic noise from the busy road, so pay extra for a full lake view and it will be quieter. The staff were friendly and helpful in the main with check in being fast and efficient. Breakfast was great, with eggs made to order by a cook. Didn't try dinner as we weren't allowed to as they were full with half-board guests. We would recommend this hotel just for its great garden and location, but it needs to update itself to stay competitive. All in all good value if you don't mind brown!
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pink
8.0
/10
Reviewed 523 week(s) ago

Expedia Group verified review

Fantastic location on lakeside. Immaculately clean room. Nice pool. Friendly, knowledgeable and multi-lingual staff. Good breakfast, but lunch not so good. Bathroom shelf needed fixing -my toothbrush slipped off and landed in the toilet :-(
AC salesmen
10.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

Lovely hotel 5-8 minute walk from Sirmione castle entrance. Family room was big enough for 4 Hotel pool nice a bit cold but it was May warmer in the afternoon. Breakfast was very good and didn't realise was within cost worth checking as it was Plenty to do mini golf for kids 2 mins away.
Verified traveler
4.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

We were not booked into the hotel for 2 rooms only 1 so they had nowhere to give us apart from a room with blocked drains this was not acceptable so they found another room that was stale and they advised us to leave the room door open not a good experience of using Expedia to book a room
nicholas j.
2.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

The Airconditioning was broken, a bucket for dripping water was in the room. Very unfriendly staff who were not interested when I complained. The Breakfast was rubbish and it looked like a bomb had hit it. There was no food left and nothing was relaced. Been to many Hotels but this the worst for me.
James
6.0
/10
Reviewed 592 week(s) ago

Hotels.com verified review

Location was excellent for the price, 5-10 minutes from Sirmione Castle/entrance, staff at the hotel were quite un-engaging and didn't seem too fussed about us as we were only staying one night. Room was limited, no water in fridge, barely any internet access/WiFi. Shame as could be such a nice hotel with a little effort.
Katiij
2.0
/10
Reviewed 628 week(s) ago

Expedia Group verified review

We'd been travelling for a week & we're really looking forward to our visit to the Lake to relax. Unfortunately we did not enjoy our stay at this hotel. The room was average, bedspread had cigarette burns, shower was more like a warm hose coming out of the wall. The air con was so terrible we couldn't sleep, although the hotel staff tried to help they are struggling with a hotel that is old & needs some money spent on it. The breakfast was also average & you had to get in early before supply ran out. Pool area is unimpressive, there is actually a porta-loo in the corner for facilities. The only good things about this hotel is the large grass area & wharf by the Lake with nice trees for shade & it's close proximity to Sirmione which is absolutely beautiful.
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Verified traveler
6.0
/10
Reviewed 635 week(s) ago

Hotels.com verified review

Clean, okay for an overnight stay
Verified traveler
6.0
/10
Reviewed 635 week(s) ago

Expedia Group verified review

The hotel was outside the city walls but pretty close. Right on road with not much to do other than walk into Sirmione.
Luke
6.0
/10
Reviewed 660 week(s) ago

Expedia Group verified review

It is a nice neighborhood based hotel near the MXP airport. If you want to be close to the airport but don't want to stay in the typical airport/parking lot kind of hotels this hotel is for you. It is located in a generally quiet town about 15 min from MXP.
PMBM
6.0
/10
Reviewed 675 week(s) ago

Expedia Group verified review

This is a perfectly adequate hotel in a good location. The rooms are large clean and comfortable if not stylish. Staff are very friendly and helpful and breakfast is good. The only real criticism I would have is about the swimming pool. It is located in a shady courtyard and unheated so absolutely freezing, it goes almos unused. If you have kids and this is important to you I wouldn't book this hotel.
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Pbald
6.0
/10
Reviewed 677 week(s) ago

Expedia Group verified review

The hotel has an excellent location on the lake and about ten minutes walk from Sirmione. The room was a good size but rather dark , facing on to the swimming pool and under concrete steps. It felt a liittle claustrophobic. No doubt the rooms with lake views would be lovely. The breakfast, swimming pool and lakeside garden were all fine. A kettle in the room would have been appreciated.
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Verified traveler
4.0
/10
Reviewed 678 week(s) ago

Expedia Group verified review

The area and pool was nice. I found the staff less than accomadating
BRC
8.0
/10
Reviewed 679 week(s) ago

Hotels.com verified review

Don't use this hotel if you intent to swim in the lake - at this location, you just don't feel like it. You can find other places to enter the lake - only 10 minutes walk from here.
Grandparents
6.0
/10
Reviewed 687 week(s) ago

Expedia Group verified review

We have stayed in this hotel with our two grand daughters during three day visit to Gardaland, Sealife and Venice. Enyojed the hospitaliti and assistance by staff members. They accommodated all our needs, good breakfast and super swiming pool.
Verified traveler
6.0
/10
Reviewed 687 week(s) ago

Hotels.com verified review

Service in the dining room needs to be improved. Servers should be less hectic, quieter to each other and in handling the dishware, and more respectful to the guests.
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