Westin Trillium House, Blue Mountain

Explore Westin Trillium House, Blue Mountain
9.2
Exceptional
From 1,371 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveller Reviews Westin Trillium House, Blue Mountain

Number of reviews per page
20
40
Top reviews
Maria
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best place and good staff
Branca
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Facilities were impeccable and the staff were very friendly
Krishnan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Some obvious things missing from what would have been a terrific experience – no paper towels to clean up messes, bathrobes are not available until requested indefinitely very minimal supply of coffee/hot beverages compared to other resorts that we’ve been to. In terms of amenities, while it was advertised that the pool was outdoor, as was the hot tub, perhaps they should consider having an indoor pool and indoor hot tub.
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Jesse
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly and courteous staff.
Christina
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Welcoming staff, clean room and amenities. Loved that the resort fee included the ridge runner passes and snowshoeing.
Jacyntha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, very comfortable bed, love the fireplace, and location is amazing
Phyllis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very clean
Olivia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, staff was friendly. Was given a free upgrade on arrival. Only downside, is they charge extra for electrical vehicle parking and there’s no sign indicating in the parking garage.
Cosette
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff and amenities were amazing
Kevin
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Completely rude front staff and manager Saeka
Teresa
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Meghan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was a bit outdated. Some bite marks from a dogs stay? Their mandatory resort fee is a bit annoying too considering their price. Otherwise, a nice stay - comfortable bed, quiet, good service.
Alan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful stay
Simon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean close to villiage
Mitchell
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Facilities are nice but services fairly poor. Room was not available for check in until after 6:30pm. Requested call from manager but never heard from them. Offered 50% off for first night but was only given 30% off on bill. Room key cards were deactivated on final day before check out.
Douglas
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was great clean ad new, stass were very friendly and helpful
Amie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room
David
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very courteous and the rooms were clean. We had a one bedroom suite, and the pullout couch was a little uncomfortable for the kids. You could feel the metal springs. Otherwise, 5 star.
CHAD
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Check in was very crazy and not organized. Parking was out of control and a disaster
Number of reviews per page
20
40