Solace by the Sea

Explore Solace by the Sea
6.0
Pleasant
From 1,000 reviews
Cleanliness

6.2

Room Comfort

6.2

Service and Facilites

7.2

Traveller Reviews Solace by the Sea

Number of reviews per page
20
40
Top reviews
Wanda
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

N/a
Juan L
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Glass in room was dirty. Rooom stinked. Pools dirty. Place looked abandon.
Sheny
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Need to upgraded the pool and the outside areas, the room was okei and the staff was excellent.
Carleen C
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was unattended, bathroom dirty no towels, tv did not work. surrounding areas in poor condition. No ice maker machine,
Sarah
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The areas and the property felt neglected. Also, there was a cockroach and a spider in the bathtub and the water was dirty with a weird tint.
Joan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel looks and feels like a motel. At least room was clean and bed although uncomfortable didnt have any bugs or roaches in it. No Wi-Fi at all and tv only had 3 channels which two were local. Was enough to take a bath, sleep and leave early next day.
Roy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When we arrived at the hotel we realized that the photos are nothing like those that were taken for the promotion, the check-in was quick, we went to the room that was assigned to us and when we entered it smelled musty and the bathroom had cockroaches, we went to the front desk we let him know and they assigned us another room the same had the bottom of the door an opening of two fingers of space we had to ask for a towel to put it in the space so that no animals would not enter, there were many mosquitoes the interior of the room the pool was dirty, the drain of the bathtub and the sink did not go down well the water took a long time to go down, they did not offer breakfast or snacks, the room did not even have a refrigerator, the last day we found a fairly large cockroach in the bathroom, the hygiene of the room was not the best either.
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Carlos
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

good
Yesenia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nesecita mantenimiento Si es un viaje a ultima hora y algo económico a diferencia d otros ps pero solo a dormir.
Roberto
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No fridge, no micro, bed not good ,not enough towels, soap dispenser empty Does not feel like the name fits. Wont go again unless improvements are made
jose
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Would not recommend it. Expedia should not have it as a place to stay. Staying at a motel would be better. Its a 2 out of 10.
Elsa
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My experience was TERRIBLE. Dirty pool, no staff, restaurant/bar (is no restaurant/bar just someone that can put something to eat together) was supposed to be open all day Saturday we went to check, it was closed at 8. Sunday we were all day without TV, staff try to fix it, had to complain 3 times finally at 3 pm someone fix it, ice machine not working, is no fridge in the room so I have to continue to go to the lobby for ice, no phone in the room so I have to either use mines or walk to the lobby. I ask for the music box to be put by us since the day before it was by the pool, they put it out side of the lobby claiming it was no security around, I never saw security, they only have 3 employees working, place is sounrended by cats and dogs, I am a pet lover but it was a Lil ridiculous, no no hot water, sink keep getting back up, today Monday 1/12 no water at all and I feel something walking on me I turn on the light and it was a ROACH! I couldn't believe it and when we went to check out they said we own $43 for breakfast I really thought breakfast was included apparetly no, but I was never informed and for that price I will rather drive to El Meson or Ihop, Manager made the adjustment for the breakfast but I really think she thought I was just trying to get a free breakfast, she apologized for the experience but didn't show any sympathy, I been in Retail for 20 plus yrs and I always make sure I go above and beyond for my customers. Never going back or recomending this place.
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Angel
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No heated water in the shower, clogged shower
Mariam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Una habitación limpia, grande y cómoda, el baño es pequeño, mi estadía fue de una noche y fue muy cómoda y accesible.
Amanda
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were given a room that was not meant to be given. Door didn’t close right, room wasn’t ready, room was dirty, AC was leaking and rusted, and shower had no water nor towels. It was the 31st and they were short staffed. Manger tried to give another room but the damage was done since this made us late for an event.
Celia
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

That place should not be open to public. The room we stayed the bathroom was leaking from the ceiling right below the toilet. The toilet was broken water coming from the bottom into the room. It was a nightmare,not able to use the bathroom. Causing us to leave the place early in the morning not able to rest. The aspect of the entire place was worthless. A motel would have been better. I want my money back.
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Juan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms are Very clean ! Areas are clean also but I love to play basketball and the court was filthy and the basketball board and rim was broken . Overall very good !
Jacqueline
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I made the reservation after 10:30 pm thru the app with the option to pay at the hotel, and when I arrived to the hotel the only one in the front desk was the security officer; he told me there's no one there to assist me & that I had to make the reservation & make the payment before 10 pm.
Luz
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was ok
LEE
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

No hot water and no water pressure . Requested towels and cleaning service not provided . 😞😞😞
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