Staff was not so helpful , breakfast buffet was excellent besides the waiter service , never offered a drink or came back to check on us

C

Nice

The overall hotel is nice. The unit we rented did not have a cable TV connection and the overall WiFi signal was poor. The view of the marina is awesome. The staff at the hotel are Courteous and helpful.

Clean rooms

Clean room

There was only one ice maker in the Hotel ? And it was out of order. When I asked the front desk they offered no help?

Property is clean just a bit outdated

Todo muy limpio excelente

Jajajsj

Very old hotel. Room had a gorgeous view of the marina and the Tetakawi. The floors had a bunch of long straight black hairs EVERYWHERE.. The bed was very comfortable and clean The a/c works really well. The shower is extremely small. Appreciated the complimentary bottled water. The hotel's restaurant is a 5 minute walk ( right in front of the marina) it has a quite limited "buffet" but you cannot serve yourself and the service is extremely slow. We HIGHLY recommend skipping the restaurant altogether. The bar is ok and the lady bartending was friendly. There's no beach at the hotel but they have a golf cart to take you to it. They offer shuttle service from Guaymas airport to the hotel for a fee. We rented a car so I don't know how much they charge. The front desk lady was very friendly. For the price we expected something newer but the hotel staff was VERY friendly.

muy descuidado y no muy limpio

Well everyone in the staff are wonderful helpful and always at your service I got my stay for 4 days that I decided to stay one more day and continue exploring my surroundings especially the yachts

Booked a room online and when we went to check in there were none of those rooms available . So we were given two rooms for the same amount of ppl that were on the reservation . We went into the room and there were people laying on the bed so we had to go back down and wait an hour to be given another room . All the ice machines didn’t work and the wifi was bad also

Good

We arrived to friendly staff that allowed us to park our small motorcycles in the front over night. The hotel was clean and near all of the places we wanted to see during our stay.

Our stay at this hotel was terrible. The first and most serious issue was that we were bitten by bedbugs. We woke up with red welts from the bites. The second problem was the beds — they were awful. The mattresses are old and you can feel the springs underneath. The balcony of our room was also very dirty, covered in pigeon droppings. The third issue was dealing with the staff, which was the worst part of the experience. It seemed like they worked for different companies because they couldn’t even agree on the schedules of the hotel’s own amenities. One of the reasons I chose this place was for the beach club (which, in my opinion, was not very nice). However, what they don’t tell you is that the hotel offers its amenities for private events. During our stay, there was a wedding that weekend. I asked about the beach club hours and the front desk told us one thing, but they never informed us about the wedding. The next day, we planned our day around going to the beach club, only to find out that access for guests was closed due to wedding preparations. That wasn’t even the worst part — the employees gave us looks of annoyance, and there was clearly a lack of teamwork among them. I do not recommend this place at all. It is overpriced for the poor experience they provide. In San Carlos, Sonora, there are many newer hotels with much better infrastructure for the same price or even less.

Great ocean view

Doesn't get any better.

Rooms are old and had a smell