Marinaterra Hotel & Spa

Explore Marinaterra Hotel & Spa
8.6
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Traveller Reviews Marinaterra Hotel & Spa

Number of reviews per page
20
40
Top reviews
Aaron
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room service with mediocre food the last night of my stay lost power had no lights no air-conditioning with no effort to discount my stay for the inconvenience. The spa was amazing with amazing customer service
Julie
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room wasn’t too clean. The floor was dirty and the kitchen wasn’t cleaned lately as well as being understocked. It was hard to use. Also there were lots of large bugs ( either crickets or cockroaches) in it. I had to catch them multiple times a day and wasn’t sure where they were coming from. The hot ton was warm but not hot and the jets didn’t work. The hotel is dated and needs some renovations
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Natalia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo bien, solo que no respetan el no hacer ruidos fuertes los huéspedes
Ivan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent
Edwin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was ok it did not have a place to cook. There was no table and chairs in the room. And there was only one swimming pool at the Hotel you have to catch a shuttle To the beach and other swimming pool
Carlos
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent Service!!!@
Frederick
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The good: The room was clean, ac worked, and great location if I want to be near the Marina. The view of the city is less ideal, but still pretty nice. Lots of night life and there are restaurants opened at 6am if you are doing early morning activities. The bad: the hallway and each room has very thin sound shielding. You can hear most conversations and shouting tourists in the halls...at all hours of the night. Additionally live music is played until 11pm on some nights. Highly recommend ear plugs plus blasting white noise. The room service is okay, they will require you to have a room service card otherwise they will not service your room. Service is completed on the 5th floor around 3:30pm...which is very late. Room service also did not refresh sheets. There is both a public pool for marinaterra (free) and a private pool for the condos/villas that can be rented. The separation is very weird. And multiple elevators and likely service is completely different at a condo/villa. We also had a power outage only for marinaterra which lasted 18hours. Since it was November this was not a big issue. But if it was hotter it would be pretty bad. No lights also means you must have a flashlight (or 3) and I highly recommend a backup battery to charge a phone and light. I had all this with me b/c I was on a diving trip so this was no big deal, but a larger family might have a lot of stress with dead phones and other necessities. Especially when spread across multiple rooms.
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shari
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and comfortable!!
Esteban
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel!!
israel
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean
Hector
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room is good. Excelent staff attention
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The only problem we had was that we unable to view our TV in English. The tec person was unable to come because they had another issue that took awhile to resolve for the whole Hotel.
Jay
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

staff very friendly, location is great
Manuel
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Relaxing vacation
Karey
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is a little old but clean and with good customer service. You also are right by the Marina.
sulvia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No internet the whole weekend and the water was very strong smell in the hallway also the beds was too small and very uncomfortable.. I will not return and I’m not going to recommend that
araceli
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Booked hotel due to unplanned funeral. I booked deluxe suite with two queen beds and we were provided one bed and one sofa pull out with no explanation on change. In addition the lobby host stated it’s problematic when “people” book through other sites. Terrible experience and did not get room booked after traveling with elderly parents.
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Jorge
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

X
tom
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The hotel and Expedia double charged me
Alfonso
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Ice machine not working not so good have walk far away to get ice
Number of reviews per page
20
40