Overall Ratings & Reviews Rocabella Santorini Hotel & SPA

Las personas del front desk muy amables y cooperativas. La ayuda con nuestro equipaje fue excelente. Las personas del bar muy amables, nos prepararon unos cafes y cocteles espectaculares.Eldesayuno fue muy bueno y abundante.

Beautiful hotel with excellent service. Everyone was so helpful. You do have to travel to Oia and Fira. Enjoyed the accommodation and the view.

The view from the hotel was amazing. Stunning sunsets. The staff was excellent. Very clean and quiet. Would like to have had small wash clothes, maybe just an American thing. My only complaint would be that the dining and bar facilities were not open yet for our stay on May 1 to May 4, 2025. Neither were the pool and spas. This was not disclosed to us before securing our reservation.

It was a pleasure to have such a positive experience at Rocabella suites The service was exceptional and truly made a difference the staff was nice.Their bed was comfortable the food taste very beautiful I appreciate the attention to detail and the commitment to quality. I am very satisfied with the overall outcome. I would gladly recommend this hotel to others seeking a similar experience.

The hotel is located on a hill and is far from the main tourist areas so will need transportation to get there. The room was amazing with beautiful views from the balcony in the bathroom overlooking sunrise and breathtaking views from the front balcony overlooking the sunset. On arrival Giorgos came to the car and assisted with taking our luggage up the little hill to the reception. He explained that reception is only open till 6 pm but offered communication through WhatsApp which was great. Upon check in,we saw that our plunge pool was very dirty. We asked it to be cleaned and were advised that it was recently cleaned and stuff get to it due to wind. We settled in and were going to use the pool and then noticed tiny little fish swimming in it. Told the reception and they cleaned it while we were out. They left a complimentary bottle of wine for us as an apology which was really appreciated. Later we noticed our cards were not working to open the door. Communicated this via WhatsApp and they sent someone right away to open our door. They provided their number for us to call upon coming back late at night so they could open our door with the master key as they could not reset the key. We came back around 1 am and called the individual and he informed us that he had left a key for us in the front patio. Breakfast is done via preorder. We chose what we wanted and sent it to reception via WhatsApp and was delivered on the dot and amazing. Giorgos was amazing. Highly recommend.

It’s slow season so many things are closed, including the restaurant and other amenities. The hotel is a bit old but well maintained. Mike works at the reception was very friendly and attentive. Any minor issues were corrected immediately. The whole island was very empty which is great to explore. We were lucky to have 2 dry days during this rainy season. It was nice to wake up to the gorgeous caldera view.

I stayed during off peak. While some amenities were not available due to renovations during off peak hours (on site restaurant/fitness room), the staff made every effort to accommodate individual needs. Room service was available and was timely and delicious. Local restaurants were available for order-in. Shuttles were available for excursions. The Spa staff were accommodating to time and professional. It was easily one of my most treasured vacations. Highly recommend the Rocabella resort.

The staff is AMAZING! Everything was lovely and i highly recommend staying with our friends at Rocabella.

Very nice staff

Very lackluster

We loved this hotel, very clean, modern; excellent hospitality personnel and it has a beautiful view without the crowds of Fira and Oia. I would recommend renting car, they have a parking lot in the hotel, yes you can go walking to Imerovigli, some 15 minutes but if you rent a car. But is not so close walking to Fira or Oia (although is next to the trail, I would recommend you only walking to Imerovigli… the views are in the hotel)

Great location, great view, good restaurant,

We had a truly wonderful experience during my recent stay! From the moment we arrived, the reception desk staff went above and beyond to make us feel welcome. The unexpected room upgrade was a totally pleasing experience as well. All stuff were attentive, knowledgeable, and incredibly helpful, always ready with a warm smile and quick to assist with any needs or questions. Check-in and check-out were a breeze, and they consistently exceeded our expectations. Breakfasts were another highlight of our stay. The breakfast crew was fantastic, ensuring everything was fresh, and beautifully presented. They provided a wide range of options to suit every taste, and their friendly, attentive service made each morning a delightful start to the day. Overall, the hotel offered a flawless experience, with top-notch service and facilities. I highly recommend it and look forward to returning!

Place was lovely but dated. Cleaning needs improvement and it was a big disappointment that the there was no pre- notification that the restaurant closed 3 days into my stay. However, staff were amazing, lively and helpful. The real stars of the show. And the views were fab

Amazing hotel and professional services. Cristiana at the reception was wonderful.

Great location, service, wonderful views, close to oía and Thira

Amazing views from our room and all around the hotel.Staff were so nice and helpful. Christianna at reception was so friendly and helpful . Breakfast was very nice and all staff serving you were so polite and chatting. Our stay in Rocabella was very enjoyable and would recommend.

The property is located near a cliff overseeing the caldera. This property was well kept. It was about 10 to 15 minutes from both Oia and Fira. I did have one problem and they did take care of it as well as offer a discount on my spa treatment. Overall, Cristiana made me feel so welcomed as well as luggage transporter. I would recommend a stay here.

Quiet area , beautiful sunsets, excellent food in restaurant, nice staff … but if you want more variety, life and exploring you need a car … or use taxis.

Loved the view from the hotel