Lovely hotel within short walk from the centre. Friendly helpful staff. Comfortable rooms and excellent breakfasts. Highly recommended.

The staff were very helpful. Breakfast was great. Amazing location

This hotel although looks small from the outside is a bit like the tardis inside. Its large and pleasantly decorated. It is close to the town centre and walking there is a breeze. Our room was fine with teas and coffees available within. Would happily stay there again.

We had a nice stay at the property. Fabulous location. Only complaint would be the bath products are overly scented and smell like a campfire.

Everything was exceptional xx

Good location. Decent breakfast.

Fantastic location, staff very helpful and attentive, breakfast was good quality and variety. The Bar for me is the highlight, fantastic knowledgeable staff, delivering high quality drinks and in happy hour an absolute bargain. Top drawer

We had a first floor room in the annex the other side of the carpark, the weather was good but I wonder how annoying that would be during the rain. A desktop fan was provided which was needed due to the hot weather. The breakfast was good. The bar closed before 11pm on at least one night so I was having to walk to the off licence for a beer. Happy hour had 2 cocktails for the price of one.

Great location and updated rooms in a historic building!

Excellent hotel very close to the centre. Very friendly staff and charming rooms yet very cosy. Breakfast is also really good.

Clean room. Hotel in great location for town amenities. Great breakfast

The location of this hotel is good and Canterbury centre is walkable, the staff are generally helpful and friendly. We had an issue with Bed Bugs in one of the rooms which meant a midnight change of rooms. No one was available the next day to discuss the situation and it took an excessive amount of time for them to provide a satisfactory response to the issue.

Loved this hotel - wish we could have stayed longer!! Lovely rooms, fun pub area, delicious breakfast and super friendly staff.

Thoroughly enjoyed our stay, very good room and breakfast- only one downside, coffee wasnt the best but everything else was excellent and we would stay there again

Lovely hotel. Staff friendly and helpful. Room was small but ok , lovely big bed. Couple of things needed repair, suitcase stand broken, bathroom fan not working, toilet seat needed repairing. Happy hour on evening great. Breakfast very good both continental and cooked.

This Falstaff hotel was a fantastic choice for us to be able to get the most out of our overnight stay so we could enjoy Canterbury. It was a great location after a long journey to get there the hotel was on the doorstep of the train station. Also allowed us to leave our luggage while we did our exploring of Canterbury. Thanks to all the staff. Fantastic breakfast too.

Excellent hotel with convenient parking, delicious breakfast and helpful staff

Our room had a broken shower door and couldn't be closed. Complaint to reception moved us to another room a bit bigger. This room was badly in need of renovation and the toilet took ages to fill. At 3am in the morning the room phone rang, it woke us up but there was no answer. After going out for the day on our return the room phone was ringing again, again no one there. On replacing the receiver it rang again and wouldn't stop ringing!!. I complained but no one came to fix it and as a result I disconnected the phone. Breakfast was good but beer selection at the bar was quite poor, lots of cocktails in a happy hour 2 for 1 but expensive and used poor quality spirits. Overall we won't return to this hotel.

Exceptional overall

The room was clean and reasonably decorated. The staff were welcoming and polite. The breakfast was good. There is no evening restaurant but this is not a problem as there are a large number of restaurants a short walk away. The hotel is well situated for all the towns attractions but benefits for being just off the High Street (which can be very busy). Would definitely recommend and wouldn’t hesitate to use again.