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Overall Ratings & Reviews Victoria Phan Thiet Beach Resort & Spa

Explore Victoria Phan Thiet Beach Resort & Spa

Traveloka (167)

Other sources (213)

8.8

Very Good

From 167 reviews

Provided by travellers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.9

Service and Facilites

9.0

People often mention about Victoria Phan Thiet Beach Resort & Spa

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Staff Friendliness (9)

Room Space (8)

In-house Restaurant (7)

Distance to City Center (6)

Family Friendly (6)

Bedroom (6)

Bathroom (6)

Surroundings (5)

Taste (5)

Activity Option (4)

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Traveller Reviews Victoria Phan Thiet Beach Resort & Spa

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Customer reviews

T***G

Staycation

9.1

/10

Reviewed 4 day(s) ago

We were warmly welcomed by friendly staff, there was a shuttle bus to pick us up at our room even at 10pm, the food was not excellent but it was okay, there was a chocolate cake with ice cream which was delicious. The sea was gentle, easy to swim, suitable for families to relax.

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c***c

Staycation

5.0

/10

Reviewed 5 week(s) ago

The staff was not enthusiastic in supporting guests, the room smelled bad and the swimming pool was very dirty with dead insects in the pool. Couldn't stay and had to leave early without getting a refund. The food was terrible. In short, I will never come back!

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2 people find it helpful

Accommodation's Reply

02 Aug 2025

Dear Guest, First of all, we would like to sincerely thank you for choosing to stay at Victoria Phan Thiet Beach Resort and Spa and taking the time to share your personal experience. We are sorry to hear that your vacation did not go as expected. The Resort team would like to acknowledge all sincere comments related to the quality of the rooms, swimming pool, food and service attitude. These are really issues that we do not want to happen and will definitely be seriously considered for improvement. We have forwarded your feedback to the relevant departments to review the operating process, swimming pool hygiene as well as train the staff to be better in supporting customers. At the same time, we will check and immediately handle any inconveniences you encountered during your recent vacation. We hope that in the future, we will have the opportunity to welcome and serve you with better service quality, worthy of your expectations for a 4-star resort.

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Nguyen T. T.

9.4

/10

Reviewed 8 week(s) ago

The staff is very friendly, enthusiastic, and quick to support. The room is clean, the equipment in the room is a bit old, but still works well. The TV only has cable TV. The space is close to nature, with lots of trees. The infinity pool and surrounding scenery are the highlights of the resort that you must visit.

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1 people find it helpful

Nguyen M. T. T.

10.0

/10

Reviewed 9 week(s) ago

The staff is enthusiastic and cheerful. The swimming pool is spacious and clean. This is a comfortable and enjoyable vacation experience for my family. Thank you to all the staff of Victoria Resort.

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2 people find it helpful

Nguyen V. M.

8.5

/10

Reviewed 9 week(s) ago

Good service, friendly staff

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T***n

Staycation

10.0

/10

Reviewed 10 week(s) ago

everything is ok... i really like the hotel... the view is very beautiful. the hotel here is like staying at home... comfortable. beautiful view. from the staff to the security guard are all very enthusiastic, happy and friendly. the breakfast buffet is also ok. i will come back next summer 🥰🥰🥰

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2 people find it helpful

H***g

Staycation

10.0

/10

Reviewed 12 week(s) ago

Friendly and enthusiastic staff, beautiful and clean beach, fragrant room, very comfortable spa, worth the experience

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N***n

Staycation

10.0

/10

Reviewed 13 week(s) ago

Second time staying at the resort; still very happy; 2 swimming pools are always clean and carefully looked after when guests are swimming; rooms are clean, although there are many trees and mosquitoes, but the rooms always have essential oils in the room so it is comfortable; staff are always enthusiastic and polite everywhere

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1 people find it helpful

Jeremy H.

Staycation

9.7

/10

Reviewed 14 week(s) ago

Everything is great 5⭐️ Especially the people here. Great to visit and experience ❤️

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1 people find it helpful

Tran t. p. t.

Staycation

10.0

/10

Reviewed 19 week(s) ago

Victor always brings healing to me and my family.

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2 people find it helpful

Van H. N.

9.1

/10

Reviewed 19 week(s) ago

Beautiful resort, cool, has electric car, clean beach, clean swimming pool, good food, good price

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2 people find it helpful

p***m

Staycation

6.7

/10

Reviewed 25 week(s) ago

The entrance to both the resort and the beach is quite steep, from the reception area to the room, swimming pool, and the beach is quite far, you have to climb up a steep slope, not suitable for families with young children and the elderly, the room equipment is a bit old, the bathroom floor is yellow and looks dirty, the food is okay!

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7 people find it helpful

h***i

9.4

/10

Reviewed 28 week(s) ago

There is a good night story, attentive staff, suitable for newlyweds, small walking area, but lots of trees, 2 large swimming pools and quiet beach, will definitely come back

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2 people find it helpful

N***N

Business

9.7

/10

Reviewed 39 week(s) ago

Had an awesome 3D2N stay at the resort with my family! The service was fantastic, the facilities were great, and the staff was super friendly. The rooms were really comfortable, making it such a relaxing experience. Loved the little touch of having cakes served every evening—so nice! Highly recommend for a getaway!

1 people find it helpful

Huynh V. T.

Staycation

9.7

/10

Reviewed 45 week(s) ago

I came here with 3 others family. Everything is perfect, but the resort to much mostly especially outside of the room 42 & 43. I will be back again but will note with check in staff do not book the room 42 or 43.

9 people find it helpful

n***n

10.0

/10

Reviewed 54 week(s) ago

Dear staff, thank you very much for the family vacation.

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