Insotel Fenicia Prestige Suites & Spa

Explore Insotel Fenicia Prestige Suites & Spa
9.2
Exceptional
From 459 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.6

Service and Facilites

9.2

Traveller Reviews Insotel Fenicia Prestige Suites & Spa

Number of reviews per page
20
40
Top reviews
Tehmina
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was an amazing place. Perfect for relaxation, right next to the beach and the town. Stayed with kids and this was the best part of the trip for them.
Arlandas
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent time
Warren
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, walking distance into Santa Eulalia. Plenty of car parking. Excellent breakfast, we didn't eat there in the evenings but likely that the food is also good then too. Pleasant and professional staff, great facilities.
Christian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A
Melissa
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic hotel, staff were so friendly and helpful. Beautiful room and great location.
Marilyn Marie
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was lovely to look at. Our experience with staff varied in that some were not welcoming and also could not provide us with the information we needed, yet others were very accomodating. Our biggest disappointment was upon arrival we were told that 2 of the restaurants in the hotel were closed. Also I would add that the dinner buffet costs 87 euro per person excluding drinks. We did try the buffet on one night and were very disappointed with the quality of the food. However, there are many restaurants within easy walking distance of the hotel in Santa Eularia. We found all of the ones we chose to be of excellent quality and value. There was very little information available about where to get towels for the pool, what time you could get towels, what time meals were served in the one major dining room.
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Ross Ian
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel was really nice, very clean and had great views of the surrounding area and sea. The Breakfast was lovely and had a great level of choice. The pool is a great size and very clean. The hotels location is pretty good and only a 5/10 min walk from the centre. The hotel staff were nice, however I would say they weren’t as attentive as other 5 star hotels I’ve stayed at. I would recommend ironing your clothing and pack well as their iron they lend you is useless to say the least as it’s not a steam iron. Overall I would recommend this hotel as a great base to stay in Ibiza and would visit again!!!
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Miraj
icon-with Children
with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bed sheets didn’t get changed for 3 days I had to wait 1 hour for the manager when they said 1 minute he was coming I wouldn’t stay at this hotel ever again People be aware
Ana
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was good
Simon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel had just opened after the winter break, everything was clean and tidy. There weren't many guests this weekend and staff were finding their way around. All the staff we came into contact with were very good. great hotel and great location would always look this hotel up if we return to this area.
Janet
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Found all areas clean. Staff very welcoming however on leaving we were advised a courtesy room would be available as we were not leaving until 1630 hours. We did ask if this needed to be booked but advised no. When approached reception to check use of courtesy room advised not available and could use shower in lower area where toilets were. This was just a shower no hairdryer and actual changing facilities. We had to approach spa to see if we could use facilities in there. As hotel is due to close this coming weekend could not understand why a room was not available. If we had known no courtesy room available we would have planned our day differently
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Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

N/a
Ruth
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Have stayed here many years ago and doesn’t seem as good as it was , breakfast was bit chaotic on times and waited ages for coffee / tea . Rooms starting to look dated and no kettle in room .
Beverley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Spa is so clean and staff are very helpful. All hotel staff are excellent and professional.
Nigel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.
Katherine
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The staff is poor. The cleaning personnel was poor the rooms were not properly cleaned and we left behind some stuffed animals and they disappeared and were not found afterwards.
martin
icon-Family
Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Stylish with great people looking after you.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.
Nagham
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.
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Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Always lovely staff
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