Insotel Fenicia Prestige Suites & Spa

Explore Insotel Fenicia Prestige Suites & Spa
9.0
Exceptional
From 381 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

8.4

Service and Facilites

9.2

Traveller Reviews Insotel Fenicia Prestige Suites & Spa

Number of reviews per page
20
40
Top reviews
Nigel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.
Katherine
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff is poor. The cleaning personnel was poor the rooms were not properly cleaned and we left behind some stuffed animals and they disappeared and were not found afterwards.
martin
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stylish with great people looking after you.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.
Nagham
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.
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Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Always lovely staff
Matt
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool
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Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great stay - highly recommend
Jean-Pierre
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning
Jason
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

A beautiful hotel in a lovely location
Lazaro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Super nice hotel and staff,
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.
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David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Good size rooms but a little tired. Not a 5* hotel Staff very friendly Good location
Duncan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Classy
Carl
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very poor customer service and rude manager
Jules
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.
Alex Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Fabulous quiet hotel. Lovely to walk into the harbour at night for drinks, food and sunset.
Dylan
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Good
Catherine Louise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

10/10. I honestly can’t fault the hotel at all. We had the most amazing 5 day break last week and we will definitely be back. Perfect walking distance to the marina with lots of food options. Beautiful beach and clear sea a stones throw away and really reasonably priced sun loungers to rent. If you’re hesitating booking the do it, you won’t regret it!
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Mehdi
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

We stayed 8 nights in this great resort and we enjoyed every bot of it. Great facility, relatively new, friendly, attentive and helpful staff. The location is great too, close to the Santa Eularia passageway and the beach. Highly recommended and will definitely come back
Number of reviews per page
20
40