So to start with the positives. This hotel has the most beautiful views and the rooms were nice. The main issue I have is I thought we were booked into the sister hotel, the booking was very very misleading and another person I spoke to stating there said the same The food was absolutely terrible. Made me think of what I would expect prison food to be like! The staff were ok but I wouldn’t say go above and beyond. Not much going on for the kids! If I re booked here I would stay self catering! Luckily we were only there 2 nights. If I had been there a week I would have been fuming With the food

Restaurant closes at 9 pm for dinner that for a beach location in Spain in my opinion is extremely early, checkout at 10 am is as well extremely early, basically the guests do not have the time even to do breakfast before to leave the room. A big thanks to the Italian guy in reception (I can’t remember the name unfortunately) that has been extremely supportive in multiple occasions.

The breakfast was very delicious and the staff extremely friendly

Perfect stay in palma with beautiful view

Lovely large room with a great view of the bay. Food was great at breakfast with probably too much to choose from. Had an evening meal on our last night which also had plenty to choose too (Italian night). Reception, cleaners and bar staff all very friendly. No faults from us & thanks!

Amazing stay at this lovely hotel, with stunning views.

The photos & description is not accurate to the property the hotel is dated I was supposed to have a see view and all I had was trees in front of my window and it was dark in my room.

Hooks for weet bath clothes

Nice clean apartment. Good views from the balcony to the pool and sea. Excellent breakfast. Staff in all roles were very friendly and helpful

The hotel is in a lovely location and the staff are fantastic however we were quite disappointed with the cleaniness of the room, we doscovered alot of very acrive little bugs under the bed which I had to spray and also cupboards doors were in need of repair. The double bed was 2 singles pushed together which even then had a huge gap in between and the noise from the water pipes really disrupted our sleep at night. We had to purchase ear plugs from the store next door as the pipes rattled every 3/4 minutes continuous day and night. The room and noisy pipes and room hygiene let the beautiful hotel down. However it did have good points such as the staff, location, activities put on for the and the rest of the hotel was modern and clean

Lovely room with a beautiful view. Staff were friendly and very helpful, especially Andre...

Everything was perfect apart from the food. We opted for half board and the food was almost the same every day. also, they had only English breakfast: English sausages, beans, and all English things. Did I leave London for Spain to eat English food? Nothing Spanish. The Barman from the Lobby Bar was so friendly and professional; reception overall good. I didn't recommend this hotel for food, only the room.

Service was brilliant, staff were welcoming and helpful. Location is great, 5 min walk to Palmanova beach and 10 min to Magaluf beach. View from hotel is brilliant and a perfect level of business around this time of year. Overall would highly recommend

very Good, Price is Ok with Breakfast and Dinner. Nice view… Very Clean Staff Generous, They have activity for Children every Night.

Nice hotel, could be better. Wouldn’t rate it a 4*. The views are the selling point and location is decent if you don’t might the hill walk. Cleaning leads a lot to be desired and beds aren’t particularly comfortable, the sheets being too small for the mattresses doesn’t help. Food is ok, something for everyone, sometimes not particularly hot but standard buffet style dining, which does get repetitive. Not the best we’ve had but not the worst either. Pool is what is it in the pictures, not that appealing, but the beach is nearby. Be warned kids can’t jump in without being told off and it is shaded a lot, so if you like to stay by the pool most of the time it might not be for you. Not sure if we’d stay again, we had a nice room this time but there are alot of room locations that wouldn't appeal to us.

Great place for families

Great staff Great views Great location Great food

Beautiful hotel with amazing views of the bay. Rooms are clean and comfortable and large. Most staff are amazing, apart from one receptionist who is extremely rude. She swore at us and was totally unacceptable in her attitude. Perfect otherwise

Loved it

Had a great few days away great location I love Palma nova and would book here again beautiful views from the hotel and lovely staff we stayed b&b breakfast was great ☺️