Room ok,shower pressure was weak. breakfast was cold but reasonable price

Room decent size although tired, bathroom in need of refurbishment (shower rail loose) shower runs hot and cold. Great location for the town with on site car parking.

Nobody on reception when I arrived - eventually found the receptionist in the bar. Parking availability isn’t guaranteed as a hotel guest because the car park has very limited spaces, shared with bar/restaurant patrons (and Xmas party attendees). Money has been spent on modernising the ground floor but that’s where any investment seems to have stopped. You go up the stairs to the first floor and even the carpet changes from contemporary to 90s parents living room. Wasn’t asked how my stay was on departure, otherwise I would have told them the water in the shower went icy cold twice that morning when I was trying to use it. Generally offers less than the refurbished Travelodge rooms, or newer built Travelodge and Premier Inns in the town centre.

The first room have mould,no heat just horrible,,in the morning for the breakfast I'd have to wait 22 minutes for bacon and sausages, someone had to go to the shops to get sausages.coffee cold , On Monday morning, I was leaving my Key back , I told the receptionist about the room , didn't even bother her .

Clean room and nice staff.

Was delicious and yes, it provided a good breakfast to set us up for the day.

Lovely hotel, good friendly service, great lication

Good central hotel with lots of space inside. The buffet breakfast was good and well worth the money.

Great place

Been a regular guest over the last 4 years due to work. Great location, friendly staff but the condition of the rooms has only got worse. With some money spent on it could be excellent.

Staff were very friendly and helpful. Not the ideal place if you have lots of luggage, no elevator and lots of very narrow stairs. Overall a nice place for a short period of time, food was good

Great place to stay

The bar offered a good service

We are regular visitors - good value

Fantastic and very friendly professional service Especially to Izzy on reception Thank you

The doors all creaked and slammed from 6am. There was no hot water so I didnt even have a shower in the morning. Not good enough!

Had a long wait for someone to come to reception. And room not ready till 6pm. Then unable to use as they used strong bleach and it was so bad it burnt your eyes and you couldn’t go in. So then had to wait again for another room.

Staff were nice, breakfast each morning was self-service, which is great, but more of; once it's gone, it's gone, very slow to replenish the items... The garden needs to be tidied as it's overgrown.

Wonderful hotel with amazing attentive staff.

Perfect location, staff very knowledgeable and helpful, will use the hotel again