The hotel itself isn't that bad, but the bedding could be better. AC wasn't working properly and looks like you have to be "in the room" to refresh the room. It looks like the electricity was shutting down when no movement are detected to avoid cost which is not fair. Imagine coming back after a long and hot day and having a hot room not refreshed ... Not the best ! The staff are generally friendly, but one of the receptionists provides inaccurate information and is not particularly cooperative. The pool is small, but it's adequate. The water temperature is OK. However, there are not enough umbrellas and sunbeds for all guests. Breakfast is below average, with limited choice and the quality is nothing special. It's adequate if you're not particularly demanding. On the other hand, the staff, and especially the gentleman who manages the breakfast room (I don't remember his name) is outstanding. The bar service, which also handles snacks during the day, is completely overwhelmed and very slow, with rather poor-quality food and service. In the evening, when more staff are on duty, the service returns to a normal standard, but the quality of the food still leaves much to be desired. In conclusion, I am a frequent traveler who regularly travels around the world, and I find this hotel to be average at best. It's not a bad hotel, but it offers nothing particularly special and does not represent great value for the price charged.

very good hotel, coming back every year evenfor a short stay.

The hotel is in a good location and our room was spacious and comfortable. Breakfast was very nice, and we enjoyed lunch at the beach restaurant. The staff throughout the hotel were friendly and welcoming. However, we paid extra for a balcony with a side sea view and were disappointed that we were unable to use the balcony because of the building site next door. We mentioned this to the reception staff, but they did not seem particularly interested or concerned. I appreciate that the hotel cannot control nearby building work, and it is unfortunate for them as well. However, given that the hotel is quite large and did not appear to be anywhere near full, it was disappointing that we were allocated a room on that side of the hotel when other rooms may have been available.

I had a fabulous stay at this hotel! The location, the front desk reception staff, my room, the spa, breakfast - all excellent!! I highly recommend this hotel and look forward to stay again in the future!! BtW - very pet friendly. My dogs loved it too!

All good except heater thermostat made a start noise that could wake up a grizzly

Great location on the beach! We were able to easily walk for dining and shopping and the train station was close to take day trips to other towns.

Wonderful stay at this amazing hotel! Perfect location and beautiful beach. Room was super clean and very spacious. Breakfast buffet was amazing and lunch at the private beach restaurant was phenomenal. Fantastic and friendly staff, with a special thank you to Emilia and Wissel! Can't wait to be back. Thank you again for an amazing stay!

Right opposite the private beach, but you still have to pay to use sunloungers and no concession for staying at the hotel. I paid between €25 for half day fourth row to €60 for first and second row. The hotel is dated but comfortable. A/C worked great till the cleaner opened the window and I couldn’t work out why it had stopped. Bed was very comfy. Staff - some were very helpful, others couldn’t have cared less. Overall a ok stay simply because I could walk over to b

Traditional hotel.. just a couple of mins walk into main area of Alassio. Second stay and we’ll definitely be back again.

Katia at the front desk was great! My minimal use of Italian was fine because she spoke excellent English to explain check-in and the hotel's services. The room was well appointed and balcony overlooking the beach perfect! Hotel seemed to cater to older folks and repeat guests which was fine because we wanted a quiet spot and this was the place. Great location and walking distance to everything in Alassio. The complimentary breakfast was excellent, lunch at the beach restaurant quick, relaxing and delicious, and all the hotel and restaurant staff were very nice and accommodating. Noticed other guest reviews complaining about having to pay for beach chairs & umbrellas - knowing that is how it works in Italy that didn't bother us. Its an optional service. We had only intended on staying one night but luckily Katia found us accommodations for the second night, despite hotel being sold out on line. I highly recommend this property for a great stay in Alassio!

wanted to upgrade my room, hotel showed no interest

Best notes in all areas

Well maintained facilities with exceptional access to one of the best beaches I've been to.

It was nice and comfortable. The service at the breakfast was very friendly although they were busy. At the opposite the reception was quite slow. The cleaness of the room was excellent as we can aspected in a 4 stars. Extra service like the bycicle can to be improve.

Excellent Hotel on the beach front in Alassio. Fabulous check in. Service is 5 star maybe even 6 star.,,,, Clean spacious room with balcony and stunning views. Breakfast is great! Easy parking. Walking distance to lots of shops and restaurants. I would highly recommend.

Great location, great views and super comfy beds!

Lovely Stay as always....

Wonderful time here for two nights in January.I have stayed here several times and it never disappoints Check in was very good fast friendly .We had a lovely sea view room which was really comfortable,the bed was comfortable and bathroom well equipped.The whole Hotel is clean and well appointed.Staff are very professional and helpful Breakfast was very good ,a good choice of hot and cold food and lovely fresh fruit and breads. I highly recommend this hotel. In great area and because of time of year parking free and easily found , not the case in summer!

Excellent Hotel, with good facilities, lovely new swimming pool and great position. Beach facilities were excellent. We did not try the evening meal as there were so many places to eat out

Great stay. Excellent location and very helpful staff. I was disappointed that the beach closed early and opened late in the morning as that meant we had very little time on the lovely private beach. Local public beach is very close so not a major problem. We shall definitely return. Lovely sea view. No major issues at all.