This is my fourth or fifth time at this beautiful property. Rooms are big and spacious, pool is fantastic, restaurant is amazing and staff are very friendly. Not really much to do after sundown ecept, eat. drink and maybe hang out. In the pool. It would be nice if there are more activities in the evening.

Wonderful place all the way around. The hotel was small and simple but all amenities needed for a peaceful stay. Staff great and attentive and helpful. The hotel has many lil personal details to show us how important we are as clients. Felt very special and take. Care of.

Family friendly

Staff ever friendly and helpful, able to find staff fluent in English to help..from check in to out, just delightful. We thought shade covers on both sides of the pool would be an improvement though….

An all inclusive with many extras

Spacious roor/bungalow, very comfortable bed, roomy bathroom with great shower, patio/seating area in front is excellent. Food/drink are outstanding and plentiful. Service is amazing. My 3rd time there and I will be returning!

Tesla Destination chargers were not working, but slow charger was. Food and drinks weren’t very good. Bed was comfortable.

This place is simply amazing. It is beautiful, the room spacious and super-comfortable, the food absolutely delicious, pool great and relaxing, grounds immaculate. But, most of all, the service is absolutely top-notch and we were treated very, very well. I look forward to my next stay there.

Great location, excellent rooms and very helpful staff

Seems way more modern than it looks like, and although it’s all inclusive, there’s nothing to do apart from the small pool and the jacuzzi is filthy.

This was my first experience at the jungle and I really enjoyed it. The fact that we had tours included every day of our stay was amazing. I really enjoyed the quietness of the place and how it makes you stay present. It was a wonderful experience

Staff, hotel, and food is great. My only recommendation is to have a bar that closes later.

What an amazing hotel. It exceeded our expectations by far, everything was perfect - from the pickup at the airport until the end. The food was amazing, all the activities were fantastic, and the place is absolutely gorgeous. We loved everything, all the staff was great, specially Angel, who paid closed attention to us, always bringing us a new drink as soon as we finished one, and provided an unparalleled service. We will be back for sure. Only observation I would give is that there was one activity I really wanted to do (xul-ha) and they told several times there would not be an excursion there, and I know there were 2 while I was in the hotel. They should allow you to pick your excursions.

Excelente propiedad para descansar

Good food. Very nice piramid tour. Very good lagoon tour

We were not able to stay at the resort. The location on the map is incorrect and the resort is not 8 minutes from the airport (it is more like an hour) Communication with the resort was attempted several times in several different ways and none were successful. A response came from the resort at 9:27 pm , much too late. We had to secure lodging else where. The physical location on the map is not a resort.

the nature around you and the activities are incredible (and are already included in your fee). Awesome place to visit!

Amazing and relaxing experience. The service was extra special

Loved the all inclusive part of having all food included including coffee delivered to Room at 7:15. Ok that had to walk to main hotel for wifi. Loved remote and privacy of the 42 Cabins and long path that you had to walk. Wonderful outdoor patio. Bike rental convenient ride to awesome Konulich Ruins in gorgeous jungle better than other nearby ruins. Pool nice. Night time activity for lake paddle just ok. Daytime kayak trip to a Balacar better. Awesome food. Nice open bar. Saw a monkey and many birds on property. Would come back!

Fantastic, friendly staff. Meals were great and quite varied, drinks and snacks available at any time. Incredible value.