Overall Ratings & Reviews Courtyard Monterrey San Jeronimo/Valle

Needs updates

Location

el hotel está vuejo, sucio y descuidado

The conceirge staff was friendly and accommodating, and the restaurant was okay in a pitch. I really enjoyed the breakfast buffet. The only drawback was wonky WIFI speed and connectivity.

It’s one of the best places to have a lazy days in Monterrey, you have a easy access to the center and it’s a good place

I believe the hotel needs renovation. The heater in the lobby area was not working and was very cold, the pillows were a little too hard, and the room was really noisy.

No room service menu at room, needed to get the QR at elevator. Awful coffee service. Very slow and unstable WiFi. Being a business oriented hotel, these points break the deal.

The place is convenient and comfortable. Not a very walkable área.

room was a bit run down. walls, AC, windows and bed are not the standard I am use to at Courtyard.

Excellent staff

Horrible stay worst I’ve ever experienced

Worst stay I’ve encountered in 10 years

Todo bien solo que cuando llegue en recepción me ignaron

El esta Ok,funcional y con buena ubicacion. Algunos aspectos de un hotel viejo como por ejemplo el baño con algumos herrajes oxidados, El tapiz empezando a despegarse.En el tema de limpieza tambien ok, ejemplo atras de la puerta principal la alfpmbra tenia muchisimo polvo y las toalla olia n un.poco humedad. Si son sensibles al ruido el tren pasa en la noche y se escucha bastante

Great hotel for business stays. The staff is very nice, helpful and friendly. Next door you have a brand new building going up with many dining options. Check out La Nacional, La Escondida and Papalote. B

Excellent conditions of the hotel, location and service it feel safe and comfortable

The room smelled bad. The iron didn’t work. My key room didn’t work well. Not good experience. The train is sooo noisy

Nuestra estadía fue muy buena y el staff bastante amable. Lo único fue que tardaron media hora en darnos nuestra habitación.

Will not comment is not the place I will stay again

Got in one hour early to the property and the person at the front desk was rude and said I had to wait till 3 p.m for check in. When I finally got my room, the room was hot and the air was not on, and when I finally went to bed, the sheets smelled like smoke