A Wonderful Stay in the Heart of Madrid Staying at Room Mate Alicia was truly the cherry on top of our Madrid experience. We had a wonderful time exploring the city, and coming back to such a beautiful and welcoming hotel made our stay even more special. One of the highlights was being able to enjoy the terrace overlooking Plaza de Santa Ana, with its beautiful atmosphere right in the heart of Madrid. Relaxing in the jacuzzi while taking in the view was the perfect way to unwind after a day in the city. The hotel is beautifully maintained, thoughtfully designed, and offers everything you could possibly need. The two-story space added a unique touch that made the stay feel even more special and comfortable. But what truly stood out was the warmth and friendliness of the staff. Everyone was welcoming, attentive, and genuinely kind, which made us feel right at home. Thank you, Room Mate Alicia, for making our Madrid stay so memorable. The location, the atmosphere, the terrace, and especially the wonderful people made this a place we would happily return to. A beautiful experience from beginning to end. Centrally located and everything was walking distance Maria C Guatemala

Great location with 100s of restaurants within a few minutes walking. The best air conditioning we experienced in all of Europe. Right on the square with a park and a playground close for kids. Breakfast was good and the rooms were spotless. I'd definitely stay here again.

Absolutely loved my stay here, everything was simply perfect. The location is exceptional, making it so easy to enjoy everything nearby. The suite was beautiful, comfortable, and thoughtfully appointed. The terrace was a wonderful highlight perfect for relaxing and enjoying the atmosphere. The entire experience felt elegant, welcoming, and truly memorable. I would definitely return without hesitation on my next visit!

Great location, staff friendly and helpful, room spacious and clean. Reception area and restaurant space need to be revived into Spanish like design.

Solo faltaría darle privacidad al baño. Y un extractor. Es rarísimo que no hayan considerado esos puntos ya que son fundamentales. Todo lo demás, perfecto.

Great location

Had a fantastic stay. Room was clean and extremely comfortable; staff were friendly and helpful; location was quiet but centrally located, convenient, and nearby nice restaurants, cafes and nightlife. Would happily stay again.

Great location, room was well laid out. Lovely staff. Breakfast was ok, nothing special.

Great hotel! They're doing renovations, but it barely impacted our stay (it was just a little trickier to find the front door, and we didn't have much of a view in our room). This was clearly communicated by the hotel well in advance. Breakfast hours were very generous, and selection was solid. Room was very cute, with a nice seating area. Bathroom/shower layout might be awkward if you're travelling with someone who isn't a romantic partner (the shower opens directly into the bedroom). Close by to lots of shops, restaurants, and theatres.

We should have been informed with more than 48 hours notice that major repair work was underway at the hotel. The entire facade was wrapped in scaffolding and tarps, so looking out our suite window entailed looking through a construction site. That said, the work was mainly painting and there was not much noise. The hotel is otherwise very pleasant. The location on Plaza Santa Ana is ideal. And the staff, particularly Sabina, was very helpful. The breakfast buffet is terrific, and open until noon.

Este hotel está en un área muy céntrica de Madrid. Mi esposo y yo nos fuimos a hacer el camino de Santiago y al regresar decidimos volver al mismo hotel porque nos gustó mucho.

I loved how the bathroom sink had a shelf as well counter top space so getting ready to go out had a nice set up. The location was perfect and we absolutely loved the breakfast there at the hotel! Soo many wonderful choice of food options! Staff was very helpful !! Will definitely stay there if I go back to Madrid :)

Excelente hotel. Súper céntrico. Limpio y espacioso.

The location is perfect. It’s close to a lot of shops and restaurants and for all of the activities we did, it’s was a 10 minute walk to everything. The staff is amazing, they are very kind and helpful. I stayed while they were renovating the facade of the building and didn’t have any issues with noise or dirt however we were not able to use our terrace - which was fine because the weather was not warm enough anyway.

This was a simple room, but it was clean and had a very comfortable bed. It was an actual single king mattress, not two twins pushed together, as is so common in Spain. The location was also very good to get to all of the major sites and had parking in the Plaza nearby (but the parking is pretty pricey per day!). We did not get breakfast here. I'd stay here again.

Excellent location, good value, nice rooms and felt safe. Would definitely stay there next time I’m in Madrid and look in the other locations as well

I booked 4 rooms for our group and everyone was satisfied. One room was a little noisy with street noise bcs it was closer to ground level. Otherwise everyone slept well, the rooms were clean and well appointed, staff was friendly and the location was perfect. I recommend this hotel.

Perfecto para tener una estancia bien agradable en Madrid todo bien cerca, la atención de primera y lo están remodelando y se ve precioso.

Excellent hotel in a wonderful central location. Our room was well-maintained, and the staff was very friendly & helpful. ‘Highly recommended.

Fantastic, warm welcome very informative and friendly. Great location to explore Madrid certainly be back.