Staff very welcoming and helpful - responded swiftly and accurately to everything asked, but the property is tired and requires extensive maintenance. Pool been shut for 2 years and Heath Spa now shut as well. Breakfast was really quite good. Location suited us as was a short walk to event we were attending nearby.

Friendly staff, always stay here when on business. Never had a bad meal whether that is breakfast or evening meal.

I stayed for 3 nights and never once had cleaning staff come to the room. I left towels on floor as per the sign in bathroom and they were still there when I returned. The sheets were never changed either. The restaurant is overpriced for poor food, I had a funky tasting sausage one morning and mentioned it to waiter. He took my plate and disappeared. Never returned. The staff are really friendly though.

Very accommodating staff, breakfast included in the hotel price was excellent

Very dated and poor food. Receptionist was very attentive

Very helpful staff. Room was clean and warm. Great breakfast choice.

Delightful staff shout out to Mary on reception so efficient gave me an early check in.. restaurant staff and breakfast staff this morning the service was exceptional. Comfortable room

Convenient to Guernsey airport. Excellent staff.

Friendly staff. Plenty of parking.

I have never stayed in such a filthy place with no proper WiFi and terrible breakfast …I pre booked for 8 nights through hotels.com I arrived late on the first night and left on the second day …. I have lodged an official complaint with hotels.com as I was refused a refund by the hotel as I had prepaid through hotels.com … Expedia …I then went to a lovely hotel called La PIETTE hotel which was clean friendly and good food

The hotel staff are excellent. They are very helpful and knowledgeable about the area. The hotel is comfortable, if a little dated. You need to let them know if an accessible shower is needed as many rooms have a bathtub shower. The food is available until late evening and the bus stop to town is across the road, while the return stop is just a house away.

Mary at La Trelade helped us out and was thoughtful and proactive. She made the visit really stand out. Thank you Mary!

Very friendly . Reception staff and dining room staff very helpful

Very nice hotel, good location for airport

The Hotel is a bit tired and in need of some renovation, but the staff are absolutely fantastic! Nothing is too much trouble for them.

Staff were very friendly and helpful. Disappointed that swimming pool facilities not open. Decor quite dated.

The staff were friendly and the property was clean, if a little tired. Lighting in the bedroom was dim and we fed back that brighter lights would be helpful. The hotel advertises an extensive and varied menu, however the quality of the food was very underwhelming. We gave up and went to other restaurants.

Large and comfortable lounging and dininf areas. Very generous portions for breakfast and dinner of very high quality

A lovely place

The hotel is welcomimg and comfortable. The room/bathroom were spotless. The choice of food is excellent and staff could not have been more helpful.