Overall Ratings & Reviews Hilton Garden Inn Portsmouth Downtown

Great location, good room!

Clean convenient hotel with walkable access to downtown. Great place to stay a night or two in Portsmouth.

Location was great!

The shower curtain was orange at the bottom and it was one of the quick change ones that had not been changed in quite some time. I had the front desk send someone up to swap it. The bottom of the shower was mildewed. Also, suggested to front desk that they shut that room down and let it soak in bleach overnight.

The beds and pillows were way too soft but the location is great.

Great location. Great room.

How about toilet papet in the bathroom. Also, mold in our shower. Nice location!

Excellent property, looking forward to coming back!

We always enjoy our stay at the Portsmouth Hilton. I haven’t been since the renovations were completed and everything looks great. Our room also had a nice view.

I did not like that the charge to valet was 45.00. That is too much

The shower was awful. It has so many gadgets and it was hard to figure out.

The door to enter the hotel was locked and required a room key or call on a an intercom system. Like the extract security. Didn’t like the parking cost of $45.00 a day.

Would stay again. Perfect spot for Downtown Portsmouth.

Easy check in and out, convenient location, valet parking, staff accommodating.

Parking is an issue

The room was clean and spacious and location was perfect with walkability everywhere. I would say that the cost of parking and or valet was a little higher than usual. We did have an issue with the air conditioner in our room. No matter what temp it was set on it would not cool the room to that temp and the room felt damp. We called the front desk three times about the issue and they sent maintenance immediately and each time they said keep the fan on the "ON" position to work properly. However, it did not solve the issue. They did not offer to move us to another room.

The hotel was clean, quiet comfortable with good quality amenities

Property is in a great location. spent two nights here. did not get maid service after the first night. parking is expensive. staff was fairly cold

High prices for room that didn't get cleaned daily. We had to request fresh bath towels and do not consider first class treatment. Will not stay at Hilton anytime in the future.

Hotel is normal. People were polite. Shower had black mold at the bottom of shower door; shower pan needed a really good cleaning. Beds very comfortable. No update or guide for the TV; unable to figure out channels except to look at every one individually because the screen was full of a list of numbers with ‘no information’ next to the numbers. Perhaps the TV needed to be synched somehow; the date in the upper corner said March12. ??! My impression of the hotel is that the customers are friendly. The hotel is generally impersonal although serviceable.