I strongly suggest to anyone looking for a place to stay to stay away from this hotel. I checked in Friday By Saturday evening my room was flooded all my and my family belongings where soaked wet. I was relocated to rooms with No functioning AC. I was charged extra 1500 for the rooms I was relocated to. Than I was asked to pay 5000 or to have to relocate for the 3rd. Time in my 5 day stay. In other words, I was there 45 days.I was relocated three times first room flooded.Second two rooms I was relocated to didn't have a c's, and they were facing main streets where we had to have the windows open.So the noise wouldn't let us rest.Then, I was charged for the two rooms, fifteen hundred.Because they said I had originally paid 1 room with 2 beds and they didn't have rooms with two beds available, so I had to stay in the two, which I was charged for fifteen hundred, which I pay.And then when I went again, I told hotel that I needed the ac working.They asked me to relocate and to pay five thousand for another relocation, and all this happened because of the hotel not having functioning amenities, like they say that would. Horrible experience

Todo fue perfecto el lugar, el personal, el hotel hermoso!

Excelente lugar, lo recomiendo para el descanso especialmente.

Personal muy atento, cocina sin problema, cuartos limpios , pero no puse 5 estrellas porque el olor del agua con la que riegan el jardín es espantoso (huele a cloaca, al parece riegan con agua reciclada.. pero algo parece estar fallando ahí).

Loved the spa. Great quiet boutique hotel! Octavio at the front desk is amazing. Great room service too!

Safe nice place good people

Had trouble trying to get my vehicle on the property and very noisy

loved this hotel hacienda, the atmosphere, location and peacefulness was to die for. perfect stay when visiting oaxaca, is like 12 minutes away from the city.

Quiet property with beautiful garden and breakfast setting. Service and staff exceptional and the restaurant best value around. 5 Star

Excellent safe, very attentive and helpfull

We loved our stay at Hacienda Los Laureles! The grounds are beautiful and since it is up in the San Felipe neighborhood it is quiet and we slept really well. Staff was incredibly nice and even sent a charger to us by taxi when we left it behind. Enjoyed the restaurant too - waiters were pleasant and food was good!

Highly recommended! Attention, food, amenities are excellent.

Very relaxing place, beautiful house (Hacienda style) very nice and helpful staff

excelent experience but i need more time because its a big state

The hotel is wonderful, but it is far from the center of town & was very empty during our stay. Jacuzzi & pool are not heated & are too cold to go in in Feb. The garden is beautiful, but is not what I would call 'extensive.' The service is very personal, since we were about the only guests.

Bad attitude from some members of the staff. Not all but wouldn't be honest if I recommend this hotel

Clean and spacious, an enjoyable stay. Furniture is old, but the rooms are clean and the staff put in the extra effort to help out. A little far from the city center, but not prohibitively so.

The hotel is lovely but very far from town. I am a fast walker and it took me an hour to walk to the center. It is good for a very quiet and secluded getaway. The food in the restaurant was very good and the service terrific. The pool is not what I expected. It was clean enough but very small.

The hotel is located away from Central Civco, there is no hotel shuttle van. Have to rely on taxis. Granted it is only a $5 taxi ride to the Central Civco, but that is the only option. WiFi is very weak if you are staying on the 2nd floor, the pool is small, and the jacuzzi heater works partly. If was going to stay in Oaxaca again, I'd would definitely stay somewhere else, unless you like the total peace & quiet of this place. Would recommend the El Camino Real or the Holiday Inn Express.

No utilizé el SPA