Grand Hotel Oriente

Explore Grand Hotel Oriente
8.8
Very Good
From 898 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.4

Service and Facilites

9.0

Traveller Reviews Grand Hotel Oriente

Number of reviews per page
20
40
Top reviews
Vals
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We were looking for comfort and convenience at the end of a busy trip. The rooms were well-appointed, the staff was very helpful, and the dining room was bright and airy with terrific views so we ended up eating there both nights, although the menu was a bit dull anbd needs improvement.
Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Had an amazing stay here for 3 nights in October 2025. The room was well appointed, clean and the staff were excellent. It’s right on the edge of via Toledo and the Spanish quarter, you’re never more than 10 minutes from great food and wine.
Mia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!
Hortensia
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great Hotel. Buffet was good. Location was very good.
Amy
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The front desk staff was wonderful. The rooftop bar and terrace are beautiful. The room was fair; the walls were scuffed up and scratched and looked like it hadn't been repaired in a while.
Channing
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Beautiful hotel just a block from all the hustle and bustle of Naples.
Ziad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good location. Lots of trash around the hotel.
Janette
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.
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Michael D
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Friends and Family with Friends
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The staff is very kind and professional of the place is clean and wonderful. The location is perfect in the middle of everywhere when I come back to Naples this is where I’m staying.
Stephen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.
LUIS
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks
Franco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.
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Ryan
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I’ll be back
Breandán
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

this is a beautiful hotel great room upgrade the staff on front desk where brilliant door man very nice and helpfull the area its in does not do it justice
Diane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Convenient for us for an overnight stay before flight We arrived from Ischia to Naples by ferry & it was around a 10minute taxi ride, very assertive taxi driver at the Port didn’t want to out the meter on but eventually did & cost was juts under 10 euro Hotel is in the centre of things so streets can be quite noisy ( even from the 7th floor ) but it wasn’t too troublesome Rooms are a very tired, big holes in curtains etc but was fine for one night, bed was very comfortable & good bed linens Was a 15 min taxi ride to Naples airport but this was at 6am so not much traffic, taxi cost 30 euro, no meter this time & I had no energy to argue with them 😊 Check in was good
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Gregory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great stay!
Monica
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Salvatore and Ruben at the front desk were extremely helpful. Salvatore was welcoming, patient, efficient and very customer oriented when we arrived on the first day, answering all my questions. This gave us such a comfortable feeling as we had not stayed in Naples before. The room was comfortable, everything worked and we enjoyed the breakfasts and room service menu!! Thank you Hotel Oriente gir your great service!
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Kimberly
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice breakfast, good location, a bit old style hotel. could not rest at all due to noise above from restaurant, also very early in the morning. Would not stay there again for that reason. Staff was very kind.
Number of reviews per page
20
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