Extremely clean room, staff were helpful. Definitely recommend

The corner room with cathedral view os impressive for sure. However, the room was lacking some basic things for this price. There was no shower gel in bathroom, took them 7 hours to replenish. The bed is big and spacious but one duvet for 2 people that is too small. The room doesnt heat up, even with max temp on air conditioning it is blowing cold air. Onoy 2 cofe pods for 2 people which i thought was a bit naff considering there is a coffee machine. Staff are very lovely though. Room didnt get cleaned till 5pm which is fine but it meant we didnt have any shower gel till then

Room was clean and hotel was nice with excellent location and good amenities. Bed was not very comfortable and duvet was far too small for the bed but overall good for the price

Hotel was spotless and we had a very spacious room.

Terrific breakfast, great hotel, brilliant location with friendly and efficient staff

The hotel was great and the location excellent. However I paid for a non smoking room, and the room smell really as tobacco. Also, it was clear because when I entered there was an open windows, which was weird...

We could not get the room temperature to go below 24 degrees Celsius. We tried to turn down to 21 but it would not let us.

Pictures reflected on the site are opposite of how the room looked. Our room was dingy, had stains on the carpet and room smelled misty and of cigarettes. Was unable to get the thermostat to work. There was also lack of communication when it came to the check in process. I had reached out at 15:00 since I had not received my access code and it took them 2 hours to get back to me. Once I did pay the city tax, I still did not receive the access code and had to call several times upon arrival to receive it.

Breakfast very good Wi fi disappointing Reported loud music late into night on more than one night ignored Some rooms have no natural day light opening into common area So no natural ventilation Would not stay again.

Shower door didn't close. No heating so room was freezing, woke up multiple times do to being cold. - thermostat didn't do anything.

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The front desk staff were lovely and hard working. The room was SO quiet. I enjoyed my stay very much.

We would have given it an excellent, but the shower was small. The bathroom was tight for two people. The rest of the room was roomy. The staff was very supportive. The location can’t be beat!! The restaurant was very good.

Central location right across from the cathedral and restaurants. Checkin was easy- had issues getting our room code and parking code but it was easily resolved. Rooms were clean, beds were comfy. Only feedback are the flaw in shower drainage

Great location, nice and clean

Check in process a little bit complicated

Convent and nice

Fantastic room and in walking distance to most things. Whole process is remote - you get a door code for your room - no reception or anything.

Excellent location, friendly staff, nice rooms, wonderful restaurant.

Caution about access ramp at second door. Very steep.