The room was fantastic. The pool was not available empty due to low season though no notice regarding this. The staff were very helpful. Breakfast basic on the whole we would return for the location and great location.

We really enjoyed our stay. We had two rooms. The property was run down but beautiful and the staff was nice and very accommodating. Rooms were great, the staff was helpful in letting us know the balcony with sunset view was street side so lounder than back side balcony rooms which were quiet. This stay made us want to call a DIY show and bring this diamond in the rough back to glory! Walking distance to Michelin backed restaurant and Herculaneum. Good base for Mt Vesuvius (20 min/km) and Prompeii (45 min drive). Parking onsite was very convenient and secure.

The room itself was huge and beautiful. Was clean and we were given 4 extra pillows. The staff were very helpful and friendly. The outside of the hotel is in need of much care. The pool area was cluttered and the pool itself was dirty. Seems like the outside of the hotel and property has been neglected…not sure if it’s off season, but definately did not look like the pictures on line.

Staff were friendly; great location, great views Vesuvius or sea; garden and pool were lovely; no bar and breakfasts were average. Evening scudetta party fantastic.

Really nice sized rooms

The staff were very helpful, and willing to help, not just help because it is part of the job. From quick to translation to quick questions, they were there. Which was great because I can be a little nervous with language barriers. In hindsight, I do wonder if there was a bit of a leak in my restroom, but me not bringing that to the attention of staff is on me, not on staff being unapproachable (because they were not). The garden and park area around the hotel was what drew me to it. What I liked was that yes the property was unkept, but it was not so pristinely kept that I was scared of going off a path or fearful of touching anything. There may be a stray chair somewhere, or the remnants of a project unfinished, but that made me feel more comfortable about not needing to worry so much about what I did, unlike other places one could go. Across the street is the most reliable sandwich shop, run by the most wonderful woman and her daughter (?), the kind of place that you know will be quality food and you’ll feel good buying from them. There’s a few different café’s, each with their own environment to them (aesthetically and sociologically). There’s also Herculaneum literally 2 blocks away and the beach a 10-15 minute walk, if that. Great, quality spots around without it being super busy all the time. I think this hotel being in such a location is fantastic. Inspires some movement, but you also have what you need close by incase you want a day in with minimal walking.

Got a room with a large balcony overlooking the grounds. Loved it! Breakfast wasn't that great but swimming pool was very nice an the grounds of the old villa, though not in great shape were enjoyable to wakk in. Very relaxing. A very short walk to the ruins of Herculaneum. Didn't realize that when I booked but it is a huge plus if they are on your to do list. Front desk was very helpful friendly.

Shabby chic Gone past it’s sell by date. On top of this the air conditioning was broken throughout the hotel. Only saving grace was Elenor, who went beyond to look after us and the situation - 5 star to her.

Staff were really helpful and friendly comfortable room. The pictures on the site were dated the property looked quite worn in places but good location for seeing surroundings areas and lovely pool

This hotel was probably great in 1970. Room was clean and spacious. Showing signs of wear. Grounds have not been kept up. The pool was great though. No bar as advertised, restaurant was very, very limited. Room was quite warm, air con could not keep up. Would be ok in cooler months.

To say this hotel is uncared for is an understatement, the pictures must be many years old. The grounds have not been looked after for many years. There was no air conditioning anywhere in the hotel (it was 34 degrees) our shower didn't work and the curtains in the room were falling down. The breakfast was meagre and to top it off when having a glass of wine in the courtyard (out of water glasses, they had no wine glasses) we witnessed staff fighting in front of us ...reminiscent of Faulty Towers but not really funny....The hotel would not even consider offering a discount. I would really advise people not to stay here there are many other options available.

The grounds of the hotel are enormous, almost palatial and the room was incredibly spacious with a lovely view, but slightly run down. The air conditioning wasn't very cool, the controls for the jacuzzi didn't work and the door didn't lock Ercolano is a less affluent part of Italy but lying between Pompeii and Herculean makes it an interesting place to visit.

What a great staff, friendly and helpful. This is an amazing property though it needs some maintenance and some TLC. Great location in the old part of town and very close to Herculium. View of the Med on one side, view of Visuvius on the other.

The air conditioning was broken and we were so hot. Then there was a dj and disco light blaring into our room for hours in the evening

Lovely staff, great gardens. Rooms cleaned daily. Hike up the hill to the station. Huge bedroom, breakfast was adequate but no fresh bread even if we went down early. Sea view rooms are next to a busy road with sirens, traffic and horse and carts all night long, strongly recommend not booking them unless you are a very deep sleeper. For the price, excellent.

We booked this hotel with no idea of what to expect other than what we had read in other reviews. We were pleasantly surprised at what we found. Large spacious rooms, comfortable beds, a good breakfast selection and welcoming staff. Although a little shabby chic and in need of a little attention don’t let this distract you from what is an overall good experience. When we stayed the swimming pool was out of action but by the end of the week was being refurbished. The surrounding areas of the town give you the experience of true Italian life. The local people are friendly and not once did we feel unsafe. If you’re prepared to do some walking and use the trains to get around it’s great. 2 adults and 2 grown up teenagers on the train to Sorrento from Ercolano Savi train station $13.60 one way. Great way to see the countryside. So in a nutshell, if you’re wanting a 5 star hotel this is not for you but if you’re wanting something more affordable then this is a great place to rest your head.

The restaurant wasn't open for lunch when we arrived and we had to check if we could have dinner as they were hosting a conference. But the staff were all very helpful, lovely and friendly. The resident cat made us smile. We were pleased to have a room with terrace as there was no air conditioning and I think the fridge didn't work. But lovely building and would stay there again, a little oasis in a busy town x

Photos aren't showing real situation.hotel is very outdated, total renovation is needed. Altough staff and receptionists are very friendly.

Great staff a few train stops from Napoli main Citi and close to everything else pro tip use the metro don't take taxi enjoy !!

The property at some point might have been great but the condition is in poor shape. The gardens are beautiful but unkept with lots of misquitos. AC not available until June and the pool was empty with mosquitos in it. The Windows have no screens so we couldn't open the Windows to cool off the room which was warm and humid. The staff was very nice but things didn't like the Wifi (got fixed the 2nd day) and the shower head were broken so we had to use the hand held, at least that worked.