Overall Ratings & Reviews Best Western Hotel Residence Italia

The room was very clean, spacious, with very friendly staff. What I didn’t like was the fact they didn’t replenish the instant coffee in the room, having said that, the hotel does the job and the rates are reasonable.

We were to have breakfast included and we didn't get it. We were charged for a glass of ice! The bathroom didn't have any storage. The room didn't have enough storage for a 2 week stay. Overall i wouldn't go back.

The Best Hotel Residence Italia is a great option if you're planning on visiting Cagliari and Quartu Sant Elena, or even for a stop over before moving on to other places in sout east Sardinia. It's super close to the Poetto beach, you can either walk there (15 minutes) and see the beatiful flamingos in the lagoon or take a bus (bus stop across the street) and get there in less than 3 minutes. The hotel is modern and clean. Our room was spacious and spotless as well as super quiet. There are many didining options within walking distance, and the breakfast buffet was great! The staff was super friendly and helpful. We'll definitely come back :)

Hotel is crappy, full of bugs and ac does not work

Good services, breakfast, room cleanliness, professional staff. Friendly local people around the area.

So the hotel was fine. Clean and staff were great. However for me, in room 205, it was noisy and that wasn’t outside the room, the toilet and shower of the room above and next door I could hear, infact at one point I thought the toilet above was feeding into mine- it wasn’t. The mini fridge was also really loud. I was a lone traveller and walked the neighbourhood to see what was about and felt quite uncomfortable there. There is shops and restaurants but they are not obvious. I wouldn’t stay there again.

We loved our stay at this hotel which was a family holiday for 8 days. We booked two of the larger rooms (one double one single in each) as we were four (parents and children aged 19,21). The rooms were great with one of them semi divided down the middle. We could see the biggest rooms could take a family of 4 with younger children and those had the balcony. The hotel price is good - much less than central Calagari and with a car we had easy access to the city with a 15 min drive. The beach was 2 mins drive or 15-20 mins walk and was a nice beach with some restaurants. Other nicer beaches to the east were 20 mins drive which were good for snorkelling. There were restaurants nearby but we preferred to drive to the city and eat there most days. We visited a small winery town one day (Serdiana) and did a mountains walk. The hotel doesn’t have great views but not a big issue - it was quiet and the hotel had feee parking. The aircon was fine although we never had really hot weather. It may have struggled more in 36-40c. The staff were very helpful and room service great- all very clean. The breakfast we only had one day - it was fine but we didn’t want much so found a nice place opposite that did coffee and pastries for a good price. Most restaurants are good prices for pizza / pasta unless you go very fancy. Drinks are quite cheap and ice creams. As a UK family it was nice to go somewhere not so populated with Brits. The mini bar was useful as a fridge. Thank you Best Western!

Enjoyed my stay

The hotel was quite old and could use a renovation. But despite this it had everything you need for a good stay and very nice and helpful staff. The location was also good and parking was easy.

Far from cool places

The hotel was in a convenient location, close to a beach, many good restaurants are near by. All walking distance.

Very clean,quiet and rustic, good breakfast

Rooms very comfortable, spaciousness, and clean. Well located with great restaurants nearby. The staff is very friendly and polite. Highly recommended

Hospitality was on point--receptionist helped us book our airport taxi, recommended some great eats. Location was sublime--15 mins walk to Poetto beach, 5 mins walk to a grocery store, lots of great restaurants and cafes nearby, plus near many bus stations as well. One criticism from me is the hotel creaks and have a lot of sounds, i.e neighbour flushing, clanking in vents/walls, etc. I am a heavy sleeper so no issue for me but may pose a problem to light sleepers. Overall 9/10 stay, would stay again.

1. The room was l large and clean. The staff was friendly courteous and hepful.

Staff was great, location felt safe and was convenient to get to the airport.

Staff at the hotel were really helpful. Room was large and comfortable. Parking is available at the hotel and plenty of spaces across the road etc. Beach and nature reserve both a short walk and there are a few nice restaurants within a 10 mins walk but is worth booking in advance. Breakfast is a bit more limited in choice compared to a lot of other hotels and the hotel/rooms feel a little dated. The common areas were being painted during my stay.

Very nice staff. Main reason I gave it 5 stars. Hotel is a bit dated, no USB ports, small shower. Breakfast is basic but fresh. A little out of the way from the town center, but a nice 10 minute walk to the beach. Overall good value for the money.

Great overall experience and facilities with helpful staff. There should be more information and advice available for visitors about local shops, restaurants, bars etc. near the hotel and Poetto beach, as restaurants and bars were difficult to find. There could also be more information on how to get to the main Cagliari city centre, and what you can find there, so that visitors are not restricted to limited options in Poetto.

Really friendly staff. The property is a little dated e.g. no usb ports in the room.