Location

The hotel was clean, close to the centre and easy to find. The bed was comfortable and the room was clean, however the AC was broken and required fixing while i was there, and the shower head kept spurting water through the bottom where it connected to the hose, making it difficult ont to splash water everywhere during washing. For a hotel of this calibre, I would have expected better in this regard.

The staff are really friendly and helpful to all guests. The room are spotless they clean everyday . Breakfast has a lot of variety in addition to being cheap considering its a buffet . I like the location of the hotel 2 minutes to metro station , in front of the hotel there’s bus stop , also there’s a grocery store just 2 minutes away , and also the hotel is surrounded by restaurants and fast food so plenty of choices to choose from. Overall it’s very convenient and lovely.

Great Location. Breakfast was good.

The staff at the hotel is what stood out for us. We met 4 different gentlemen, one more professional and helpful than the other. Hotel is close to public transit and yet far enough from madness. It's very close to a lot of attractions. Highly recommend.

Terra suite was awesome! Staff was friendly and helpful! Would stay here again

Breakfast was very good, with a variety of good choices. However, it would be nice to have larger cups for tea drinkers. Also, the tea bags were very substandard and far too weak. Suggest residents walk with their own teabags. Receptionists were brilliant and very helpful.

Great location, clean room and plentiful breakfast. Good value for money. Helpful staff. I would recommend this hotel to other travellers.

Location was not very nice. Hotel is good enough.

The hotel is lovely. It was hard to find at first, but then I was able to find my way back after a few days. The area is fairly safe. The staff was very helpful & friendly. The room was quite comfortable & clean. The bathroom has a bidet & is a good size & was disinfected on arrival. I was able to open the windows to let in fresh air. The blackout curtains were great. Great lighting. Wifi is very good. Needs more outlets to charge devices. Close to quite a few very good restaurants. The gym was very minimal. 1 hot tub & 1 small sauna in the lower level. Solarium & 2nd hot tub on the roof. The elevator is small, fits 3 averaged-sized people, 2 people with backpacks & luggage. Buses & metro is nearby. Easy to hail taxis.

rooms are extremely small broken shower, broken closet sliding door

We didn’t read the small print that the hot tub is only open in the summer :(

They speak English well, very friendly & try to help with whatever you need. Close to all kinds of stores & food. The room wasn't big but was clean & stylish. The bed was too hard for me but I have issues. I would definitely stay here again.

All good.

Staff was rude. Asked for an adapter he said he doesn’t have, asked to charge phone as it was off, and he also refused and wasn’t really helpful

Overall had good stay

Room was good, sauna was cold and you have to pre book the hot tub

The staff very helpful s

The staff was friendly, and the hotel was clean. The building needs some TLC, it didn’t bother me all that much, but it might bother others. Don’t let the neighborhood scare you. We stayed there for a week and became a member of the community.

Very nice. Staff helpful.