The hotel was okay but old one. Location is great, roof top is okay.

The hotel is in an excellent location, just two minutes from a nice beach, five minutes from the main square, and yet in a quiet spot. The staff are exceptionally polite and helpful. The breakfast is superb, and the hotel has its own parking area.

We had a nice stay at this hotel. It’s close to everything. It has a lot of parking places. The breakfast was so good and fresh. Staff are super helpful as well. We will definitely come back to this hotel.

We enjoyed our stay, from the room to the rooftop!

Very nice staffs. They even offered us free breakfast when we arrived very early morning without check in. Enough parking spaces. Walking distance to downtown.

Parking

Pillows where made of soft stones

Rooms are spacious and clean Staff friendly and helpful Easy access to the town and port

Na

It was a wonderful property, close to the beach and walkable to shopping and restaurants. The staff was friendly and so helpful.

Great

Room was ok, desperately needed a full length mirror. Housekeeping was ama

For this price you couldn’t ask for more. 7 min walk from the center. Great base to see the island. The beach 5 min from the hotel is not impressive at first glance with pebbles and stones but you get sand and clear water just 3 meter in. Until we started traveling around to the beauty spots we were spending lots of time there.

Very nice stay

First class good staff and breakfast

We were given a room that smelled like sewage and had not been properly cleaned before our arrival. Make staff were so incredibly rude, shockingly patriarchal, self righteous and unhelpful we had to leave for a better hotel and environment. The only acceptable thing about this hotel is the hotel manager who is a professional lady who agreed to refund the money for two out of three nights we were supposed to spend at the hotel. Everything else is utterly below standard, dirty to the point of making you physically sick, and to be avoided at all costs.

The room was nicely decorated, comfortable, the staff was very friendly and helpful. The breakfast included in the stay was great. It would cost you 20€ at a restaurant. The things that weren’t great- I very specifically selected and paid for a sea view it was more expensive than the non view rooms. They didn’t give us that room and very unapologetically told us someone else was in it. No refund for the difference was offered. Our room ended up being above the outdoor portion of the restaurant which got very noisy very early and the view was of an ugly rooftop. The other thing that wasn’t great was the cleanliness of the bathroom. I kept finding long black hairs in the sink and tub so I gave the floor a swipe with a wet towel and there were actually many of those hairs and the towel was very dirty after I wiped up. To be fair they let us in the room early because we were very jet lagged so they may have rushed the cleaning in order to be helpful.

The Palatino had a huge sign. If you weren't sure where you were, all you had to do was to look for their sign. If the parking lot was full, a valet would find a spot for you.

Great location, very friendly staff. Would definitely recommend this hotel when visiting Zakynthos

Well presented hotel just about right for a business stay