good location and value for money

where to start - the hotel very poorly maintained and run down. our original room the shower floor was rusted and had this mouldy smell.. i complained and we were put into another room which also had rust and a moldy smell.. i turned the ac in to get rid of the smell and the ac had a squeaky noise.. the curtains had mold.. it was so bad that we left the room early everyday just to get out.

The room had a constant fizzing sound fun the air conditioner, the light at the table flickered constantly, the loo roll holder was loose, the fridge did not refrigerate. The smoke alarm illuminated the room on n off every few seconds throughout the night,.no eye masks on offer to rectify. The rest toom next to pool smelt strongly of body odour.

Fantastic

Polite staff, nice food and breakfast

The entire hotel is really well kept everything is clean and bright they obviously take pride in it and the old building is lovely Staff are all really friendly and make you feel welcome from reception to the spa and bar area

I’m really surprised that the positive ratings for this hotel. It was a best, average. The room was very dated, like going back in time. The food in the restaurant was okay, however it was ruined by large groups of people vaping in the dining area not caring about those around them. I would’ve thought the managers would’ve stopped it, but they didn’t seem to care.

Clean room, friendly staff, good location & very quiet overnight being on the edge of town

Staff are extremely friendly and helpful

I booked a superior room with king bed but I was located at standard double room. Staff said I’m wrong and it’s same room… but I paid more for bigger room… no water in room.. need ti buy in restaurant 300ml for £3.50

Had a great stay, if possible could you send me a VAT invoice to Ryan.reynolds@btconnect.com Thanks

Lovely hotel very clean and tidy and staff very friendly

We were not provided with the room service breakfast which was promised, and our request for a refund in this respect was totally ignored and denied on both the morning in question and in a follow up written request. The hotel was given over 2 weeks to respond and we have not been contacted at all or acknowledged in any way. This was our first stay here and we did anticipate that very many more stays would follow over the next few months, but we shall now stay elsewhere.

Beautiful room lovely view immaculately clean very friendly staff all very professional will definitely stay again

Quick check on

We stayed for Christmas Eve and Christmas Day. The staff were very obliging to ensure our Christmas lunch went to plan. We were glad there was plenty of space in the room, with a clean and tidy hotel that was nicely decorated.

Parking was very easy and there are chargers for ev's though we had to register the car on the parking terminal at registration and download the Monta app to start and pay for charging

Firstly we were very pleased to have been upgraded to a family room, which was an amazing gesture. Thank you. The room was spotless and the bed was very very comfortable we slept like logs. It was lovely to have a bigger room with a sofa and a bath and shower. So nice to be able to use the Sauna in the Spa in the morning before breakfast. Imagine our suprise that the two women who were running the restaurant recognised us from a previous visit. Thank you Shana and Katie you were both helpful and a delight. We will definitely return to the Park Hall Hotel and Spa. It always feels like a family run hotel who go out their way to make your stay feel at home.

Staff lovey and friendly

Hidden gem in Wolverhampton! Stayed for a Christmas party. Handsome listed building. Lovely staff, nice atmosphere, comfortable, clean room. Well appointed bathroom. Good and plentiful cooked breakfast.