N/A

Lo único bonito del hotel es el lobby tuvimos que pasarnos al riu palace, riu vallarta muy sucio habitacines muy desagradabkes y oliendo mal, no vale la pena pagar lo que cobran en ese hotel

It’s a badass spot I loved it. The only gripe I have is they don’t have plugs to charge every one’s devices at the same time. Also the tvs don’t let you connect the Nintendo switch because they have a block.

Everything real good overall food, service and amenities. Maybe a little bit more quality with the liquor they carry.

Well maintained resort. Pool/ water was extremely hot. Food leaves a lot to be desired. Staff was nice, with exception of desk staff. Definitely not a good check in or check out experience.

Had an incredible time - first class treatment from the staff at Riu Vallarta Hotel 😎

Highly recommend

Very excellent service with the employees and the restaurants great variety very friendly waiters.

Linens did not smell good. They could have better food.

Love the resort.

Muy buen servicio

Hotel Riu Vallarta was lovely. We especially enjoyed having the beach so close, as well as all the buffets :) we really took advantage of both. The evening events were really enjoyable and family friendly. We really appreciated that as well. The service at the buffet was impecable. They really make you feel like a VIP. The bar where most people were heavily indulging in alcohol was well hidden from the family friendly areas. The events staff really did a good job of keeping the vibes high. My wife did hurt her knee pretty bad, I inquired about crutches, was told they’d get back to me, and they didn’t until two days later, and had forgotten that I asked for crutches in the first place. We also asked for plastic bags so she could ice her knee. We got some day 1 but then magically on day 2 the entire resort ‘didn’t do plastic bags.’ This was all pretty frustrating and unfortunate. ALSO! If you have a promotion for free credit, it’s not what you think. We got $500USD in credit, and we’re planning to use it in the spa. But the credit can only be used to apply a very small discount to resort services such as photographs, snorkelling, and of course the spa. For example the spa treatment my wife and I wanted was $298USD I believe, and we could only use $15USD of the credit towards it. So to use all of the $500 of credit, theoretically, we’d have to spend thousands of dollars. It just doesn’t seem worth having a credit system at all.

Good.

The shows where awesome!

Lo que no me gustó, fue la suciedad de la playa. Reposeras quemadas por el sol y manchadas con comida. No las corren, entonces se acumula basura debajo de ellas. Vasos tirados por todos lados

Was great!!!!!!

Great service! Resort had a lot of things to do. It was well kept. Perfect for families my 6yr old loved it! The beach was not the cleanest, but we did travel in June. Would recommend.

I stayed at Riu Vallarta for a week with my friends and had a great time thanks to the animation team! Abner, Eric and Mimi were absolutely amazing at their jobs and always made sure we had a great time regardless of the activity, I had a wonderful time and would love to come back soon :)

Everything was amazing 😻

Water from the pool was very hot , couldn’t enjoy the pool ,