Overall Ratings & Reviews Bastion Hotel Apeldoorn Het Loo

What's to say, just slept there. Room was spacious and clean, with comfy beds and great shower. There was supposed to be a night receptionist, but late Saturday night there was nobody to be seen; bit funny that.

Hotel was great, breakfast good. Pity that at checkout the staff are clueless

On arrival i had to wait till two staff members finished a personal conversation before they realised i was standing there. Not a good look. Disappointed i was left one small bath towel and one day a stained hand towel. Was not offered any good will. Stayed here before but this visit has tarnished my view.

This hotel was vert convient to major highways in the Ntherlands. Food was good breakfast was included and dinner meal prices were reasonable $$-$$$. Bed was comfortable room good size for a single or double.

Do yourself a favor and avoid this hotel at all costs. It’s old and dirty. The room had 4 single beds, choppy terrible pillows and dirty carpeting. There’s absolutely no sign of any luxury. It has the feeling of an army barracks. The 4 single beds are very strange. We were so horrified that we decided to leave. The woman at the front desk had nothing nice to say (on Christmas Eve!). I asked the front desk if this room is used to house asylum seekers and she didn’t deny it. It actually felt unsafe with the amount of men hanging in the lobby and the parking lot.

The restaurant meals are very limited - only four main dishes. Food very ordinary to the point of being poor. Convenience food standard - surely a trained chef can be more imaginative and skilled. On

Great place to stay. Exellent hotel with very polite and helpful staff. Would definitely recommend👍

Very nice and accommodating

There is room to improve cleaniness and more responsive to the customers.

Walking distance to Paleispark Kroondomein Het Loo, good breakfast.

Pleasant place and comfy room, but very bad service and mediocre breakfast. On arrival the hotel couldn't find my booking. I turns out they had cancelled it only hours earlier and made no attempt to inform me of a problem. None of the reception staff knew what to do, but eventually rebooked me in, but there were no longer double beds available. Asking for a iron in the morning, I was told to fetch if from reception. "Normally we bring it but it's extremely busy" - there was nobody there and breakfast almost empty. I was then given a dirty iron which had to be changed. The process took half an hour! Breakfast service was pretty poor - the waitress forgot I'd ordered an omelette. The coffee was nasty and no toaster for bread. We did like the free pool table.

I arrived early at 9 am expecting to store my luggage but was pleasantly surprised that my room was ready.

Keurig hotel, vriendelijk personeel, ontbijtbuffet prima

Very nice location, nice building, clean and orderly!

The hotel was a bit outdated, parking was good on premises. The hotel was understaffed so the quality was mediocre. At first check in, we were given a room that wasn't cleaned. Dirty sheets unmade bed, dirty towels and toilet. We reported within a minute back at the lobby and were given another room, smaller then ordered originally but it compensated with a balcony (winter not needed). This Bastion in Loo Apeldoorn was nothing in comparison to the Bastion Hotels. If I had to compare the chain of hotel to other neighboring towns in Gelderland, however it is well located. The young staff are friendly and professional but overworked between functions. Would consider for the money spend to stay at another hotel.

Hotel OK but cleanliness of the room lacking, side of cabinet looked like someone had thrown liquid at it you could see where it had run down and dried up. I spilt some shampoo on floor in shower room wiped up with tissue it was filthy glad I used slippers. Bed making poor pillow put in place duvet pulled up job done when you went to bed no difference to when you got up. Our last night Saturday 24th only 1 bed made?????

We could not arrive on the evening we were meant to check in. The receptionist was unsure if they could hold the room despite paying for 3nights! It was referred to the manager and we was able to. Nice area and good sized car park. V comfortable bed. However room did not feel cosy, it was v basic. Double room but One towel, no tea, coffee, milk just a kettle. Phone in room did not work. Had to go from 6th floor to reception to ask for an extra towel and hot drink supplies. Was a pricey stay for something quite basic in reality

Perfect location as we wanted to visit Place The Loo. Overall a good hotel! 1 minus: Although bathroom is beautiful, it is poorly equipped with racks and places to hang/place your stuff. Also soaps, shampoo and towels were on crisis distribution, apparently: hardly there. Elevators are very small. Big groups of people smoking at entrance ruin the fresh air. Nonetheless hotel is fine!

I booked the cheapest room there was, but it still felt like a ball room somehow. It was all no frills, but still didn't feel cheap. The price was very affordable. The surroundings are also incredible (Royal Palace on the other side of the road, and close most of the tourist attractions). The (two single) beds were nice and wide, and comfortable. The hotel was easy to find, and the parking space right in front of the hotel was perfect.One weird thing tho was that the cold water tap gave off kinda luke warm water.

Staff was not alwa